ANDREA PENG
Herndon,VA
Summary
Organized Senior Technical Program Manager with a commitment to resolving customer issues and 10 years of experience in project and program management, power systems analysis, and electrical power management systems (EPMS). Offering analytical problem-solving and strong critical thinking skills. Current role leading the development and strategy of the training program for AWS' next-gen global control system upgrade, involving training 300+ global operators and 15 instructors across 4 different regions. Qualifications include a Master's degree in Electric Power Systems Engineering from North Carolina State University and a Bachelor's degree in Electrical Engineering from the Georgia Institute of Technology.
Overview
10
10
years of professional experience
Work History
Technical Program Manager
Amazon Web Services
04.2022 - Current
- Developed and implemented end-to-end operations training for next-gen control system upgrade targeting AWS' global datacenter fleet
- Authored and presented to senior leadership the strategy for next-gen control system training development and rollout, setting an agile approach to introduce the product to customers and meet customer demand for training by working with local teams and engineers
- Designed 17 off-network physical training models combining hardware and software aspects of the next-gen control system worth $290K
- Trained 15 instructors to deliver training in respective regions and act as advocates and local subject matter experts
- Deployed 30 trainings since 2022 in 3 AMER regions and 1 EMEA region to 300+ operators and engineers.
- Collaborated closely with key departments to align technical initiatives with overall business objectives.
- Improved cross-functional communication by establishing regular meetings and facilitating clear documentation.
Controls Engineer
Amazon Web Services
08.2019 - 04.2022
- Key contributor to a $10.5M project to develop and deploy Electrical Power Monitoring Systems
- Completed Controls Deployments in 13 construction phases worth $8.7M
- Managed engineering to determine the scope of work relative to design intent of customer needs
- Managed service contracts with various vendors to maintain Controls Systems for 4 data centers simultaneously
- Revitalized the Controls Academy and Lessons Learned program to develop junior engineers globally.
- Trained personnel on new control system features, promoting a smooth transition during upgrades or installations.
- Established and maintained effective communication with clients and contractors.
Sr. Power Systems Automation Engineer
Eaton Corporation
07.2017 - 08.2019
- Led project phases to install Electrical Power Management Systems (Foreseer) and integrate network devices for data centers
- Developed a technical manual to standardize device programming and documentation for hyperscale projects to ensure consistent and quality work
- Coordinated with vendors, contractors, commissioning engineers, and facility managers to configure and validate Foreseer monitoring systems
- Maintained Foreseer monitoring systems and resolved issues such as loss of communication, failed equipment, and inaccurate device readings
- Conducted trainings of Foreseer monitoring systems
- Redlined electrical diagrams and factory drawing packages.
- Discussed requirements and processes with project managers and developers.
- Collaborated with quality assurance teams to establish testing procedures that ensured all newly implemented automations met or exceeded established criteria before deployment into a live environment.
Power Systems Engineer
Eaton Corporation
06.2014 - 07.2017
- Performed engineering studies such as Short-Circuit Analysis, Overcurrent Protective Device Coordination, Arc Flash Mitigation, Harmonic Analysis and Load Flow
- Utilized SKM Analysis and ETAP to model electrical systems from incoming utility service through downstream equipment
- Verified the safety of electrical designs to note power flow and equipment capability and prevent ground faults, loss of power, and damage to infrastructure
- Provided specific recommendations to improve electrical systems and resolve NEC violations
- Corresponded with customers to ensure studies were completed to the requested specifications
- Traveled to customer sites to collect data and discuss report conclusions and recommendations.
Education
Master of Science in Electric Power Systems Engineering -
North Carolina State University
Raleigh, NC05.2019
Bachelor of Science in Electrical Engineering -
Georgia Institute of Technology
Atlanta, GA05.2014
Skills
- Project Management
- Internal Communications
- Technical Roadmap Design
- Training Delivery
- Technical Writing
- Project Leadership
- Customer Focus
- Risk Assessments
- Analytical Problem Solving
- Proficient in Modbus, BACnet, Ethernet/IP
- Proficient in Python, MATLAB & Simulink
- Proficient in Ignition, Foreseer
Websites
Citizenship
U.S. Citizen
Additional Information
Asians at Amazon HQ2
VP of Marketing: Oct 2022 - Present
- Responsible for channel marketing, public relations, internal communications, and brand management for an affinity group with over 1.2K members to encourage community and growth at Amazon
- Centralized communications to ensure cohesion and consistency across multiple programs, including professional development, cultural awareness, health and wellness, and community outreach
- Featured on the AWS Careers Blog: How the Asians at Amazon affinity group inspires growth and belonging
Timeline
Technical Program Manager
Amazon Web Services
04.2022 - Current
Controls Engineer
Amazon Web Services
08.2019 - 04.2022
Sr. Power Systems Automation Engineer
Eaton Corporation
07.2017 - 08.2019
Power Systems Engineer
Eaton Corporation
06.2014 - 07.2017
Master of Science in Electric Power Systems Engineering -
North Carolina State University
Bachelor of Science in Electrical Engineering -
Georgia Institute of Technology