Dedicated student who has strong customer service and problem solving skills, willing to face all challenges. Skilled in all forms of communications and known for creating welcoming environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Agent
Vacation Village Resorts
03.2025 - Current
Greeted and checked in guests, ensuring a welcoming atmosphere.
Provided information on resort amenities and local attractions to enhance guest experience.
Collected room deposits, fees, and payments.
Resolved guest issues promptly, resulting in positive feedback and future visits.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
Assisted guests with booking reservations based on price and availability.
Patient Care Technician Assistant
Memorial Hospital Pembroke
01.2025 - 04.2025
Provided direct patient care, assisting with activities and maintaining comfort.
Maintained organization of patient care areas, ensuring safety standards.
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Enhanced patient satisfaction by providing compassionate and attentive care.