Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Andrea Perez

Sunrise

Summary

Dedicated student who has strong customer service and problem solving skills, willing to face all challenges. Skilled in all forms of communications and known for creating welcoming environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Front Desk Agent

Vacation Village Resorts
03.2025 - Current
  • Greeted and checked in guests, ensuring a welcoming atmosphere.
  • Provided information on resort amenities and local attractions to enhance guest experience.
  • Collected room deposits, fees, and payments.
  • Resolved guest issues promptly, resulting in positive feedback and future visits.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Assisted guests with booking reservations based on price and availability.

Patient Care Technician Assistant

Memorial Hospital Pembroke
01.2025 - 04.2025
  • Provided direct patient care, assisting with activities and maintaining comfort.
  • Maintained organization of patient care areas, ensuring safety standards.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Bachelor of Science - Sports And Exercise Science

Florida International University
Miami, FL
05-2029

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Oral and written communications
  • Sales expertise

Certification

  • Licensed Patient Care Technician
  • Licensed Electrocardiogram Technician
  • CPR and First Aid Certified

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Front Desk Agent

Vacation Village Resorts
03.2025 - Current

Patient Care Technician Assistant

Memorial Hospital Pembroke
01.2025 - 04.2025

Bachelor of Science - Sports And Exercise Science

Florida International University