Andrea Piper
Stevens Point,WI
Summary
Professional in healthcare support with experience in dietary services. Strong focus on team collaboration and achieving results. Reliable and adaptable, with skills in communication, organization, and customer service. Looking to transition into new field where these skills and dedication to quality service can be utilized effectively.
Overview
17
17
years of professional experience
Work History
Dietary Aide
The Lodge
08.2018 - Current
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
- Enhanced team morale by fostering collaborative work environment, leading to improved productivity.
Co-Clinician
UWSP Speech, Language, and Hearing Clinic
09.2017 - 12.2017
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
Classroom volunteer
Ben Franklin Middle School
03.2017 - 06.2017
Intelligence Analyst
US Army
01.2013 - 01.2017
- Served as Combat Lifesaver for Alpha Company 302nd MI Battalion
- Acted as Section Sergeant while holding Specialist rank
- Oversaw night operations of entire G2 Ace, Heidelberg, Germany, for several months
- Army Achievement Medal
- Army Commendation Medal
Classroom volunteer/teacher’s aide
Almond-Bancroft Elementary School
01.2008 - 01.2009
Education
Bachelor of Science - Communicative Sciences and Disorders, Psychology
University of Wisconsin-Stevens Point
12.2017
Skills
- Problem-solving
- Customer service
- Verbal communication
- Issue resolution
- Attention to detail
- Multitasking
- Written communication
Military Experience
Intelligence Analyst, US Army, four years, Served as Combat Lifesaver for Alpha Company 302nd MI Battalion, Acted as Section Sergeant while holding Specialist rank, Oversaw night operations of entire G2 Ace, Heidelberg, Germany, for several months, Army Achievement Medal, Army Commendation Medal
awards
Army Achievement Medal
Army Commendation Medal
Timeline
Dietary Aide
The Lodge
08.2018 - Current
Co-Clinician
UWSP Speech, Language, and Hearing Clinic
09.2017 - 12.2017
Classroom volunteer
Ben Franklin Middle School
03.2017 - 06.2017
Intelligence Analyst
US Army
01.2013 - 01.2017
Classroom volunteer/teacher’s aide
Almond-Bancroft Elementary School
01.2008 - 01.2009
Bachelor of Science - Communicative Sciences and Disorders, Psychology
University of Wisconsin-Stevens Point
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