Andrea Platt
Tennille,GA
Summary
Dedicated Data Management Specialist with a strong background in database maintenance and customer interaction. Known for effective problem-solving abilities and a positive attitude, ready to enhance data management processes and foster team collaboration.
Overview
8
8
years of professional experience
Work History
Data Management Specialist
YKK AP America
Dublin, GA
02.2019 - Current
- Maintained secure access control over sensitive information within databases.
- Tested software updates before deploying them into production environments.
- Provided technical support for production applications related to data management issues.
- Explained data requirements for applications with teams and customers.
- Interacted with customers and addressed questions, concerns and problems.
- Updated and maintained databases with current information.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Temp Worker
Etcon Solutions
Dublin, GA
12.2017 - 02.2019
- Maintained a database of customer information and records.
- Drove customer feedback to deliver information to management for corrective action.
- Performed general administrative tasks such as filing, copying, scanning.
- Scheduled meetings and conference calls for staff members as necessary.
- Organized files, folders, and other data resources as needed.
- Developed training materials for new and existing users on how to use computer systems effectively.
- Answered incoming calls in a professional manner while providing excellent customer service.
- Created documents and reports using various software applications.
- Tested newly installed software applications prior to deployment.
Education
Associate of Applied Science - Process Technology
Bellingham Technical College
Bellingham, WA03-2012
Skills
- Administrative organization
- Teamwork and collaboration
- Friendly, positive attitude
- Training development
- Data entry
- Computer skills
- Software testing
- Customer documentation
- Cross-functional collaboration
Timeline
Data Management Specialist
YKK AP America
02.2019 - Current
Temp Worker
Etcon Solutions
12.2017 - 02.2019
Associate of Applied Science - Process Technology
Bellingham Technical College
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