Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Posantes

North Hills,CA

Summary

Organized and dependable candidate offering more than 10+ years of experience working in fast-paced environments with a proven track record enhancing kitchen efficiency and vendor relations. Expert in inventory management and team leadership, skilled at staying focused and increasing productivity in high-stress situations, and meeting deadlines. Seeking a position that offers professional challenges and personal growth.


Overview

13
13
years of professional experience

Work History

Executive Chef

Compass Group, Culinart
08.2022 - Current
  • Streamlined kitchen operations with effective inventory management and cost control.
  • Led daily team meetings and implemented strategies to support team member engagement.
  • Developed strong relationships with vendors, negotiating competitive prices on supplies.
  • Researched new techniques and provided ongoing training to develop and maintain the highest standards of quality.

Chef

Episcopal School Of Los Angeles
08.2015 - 08.2022
  • Provided excellent service for 200 people by preparing
    and developing diverse menus, paying attention to
    various dietary needs and preferences.
  • Organized kitchen operations, including food
    preparation, inventory management, and compliance
    with food safety standards.
  • Boosted customer satisfaction ratings by 90% by
    consistently delivering high-quality dishes and
    maintaining strict adherence to food safety standards.
  • Organized kitchen operations, including food
    preparation, inventory management, and compliance
    with food safety standard.



Line Cook/Trainer

Panera Bread
11.2014 - 03.2017
  • Maintained a high level of customer service by
    preparing food accurately and efficiently, considering
    customer allergies and preferences
  • Utilized strong organizational skills to manage operations
    in a fast-paced environment.
  • Mentored junior line cooks, fostering a team-oriented
    environment focused on collaboration and continuous
    improvement.
  • Collaborated with front-of-house staff to address
    customer concerns promptly and professionally,
    resolving issues efficiently promptly.

Customer Service Representative

Pasadena City College
08.2011 - 08.2015
  • Developed rapport with customers through active
    listening skills, leading to higher retention rates and
    positive feedback from clients.
  • Managed high-stress situations effectively, maintaining
    professionalism under pressure while resolving disputes or
    conflicts.
  • Enhanced customer satisfaction by promptly addressing
    concerns and providing accurate information.
  • Actively listened to customers, handled concerns quickly
    and escalated major issues to supervisor.

Education

Bachelor of Arts - Linguistics

California State University Northridge
Northridge, CA
06.2020

Associate of Science - Anthropology

Los Angeles Pierce College
Winnetka, CA
06.2018

Skills

  • Team leadership and Training
  • Organizational and time management skills
  • Excellent oral and written communication
    skills
  • Interpersonal skills with a customer-focused
    attitude
  • Capable of working with a team or independently
  • Staff Scheduling
  • Inventory Management

Timeline

Executive Chef

Compass Group, Culinart
08.2022 - Current

Chef

Episcopal School Of Los Angeles
08.2015 - 08.2022

Line Cook/Trainer

Panera Bread
11.2014 - 03.2017

Customer Service Representative

Pasadena City College
08.2011 - 08.2015

Bachelor of Arts - Linguistics

California State University Northridge

Associate of Science - Anthropology

Los Angeles Pierce College

Similar Profiles

CREATE PROFILE
Andrea Posantes