ANDREA PROVENCIO
Phoenix,AZ
Summary
Detail-oriented secretary with experience in customer service, appointment scheduling, and calendar management. Known for keeping client records accurate, supporting daily operations, and maintaining smooth communication in a fast-paced office.
Overview
2
2
years of professional experience
Work History
Secretary
Body Logic Mobile Massage
02.2025 - Current
- Answered inbound calls and emails, providing prompt support for client inquiries.
- Confirmed bookings and sent appointment reminders to reduce scheduling conflicts.
- Scheduled client appointments and coordinated mobile massage calendars with accuracy.
- Maintained client records and updated contact information in office systems.
- Coordinated therapist availability and travel schedules for daily service coverage.
- Organized administrative files and protected confidential client information.
- Answered the multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
The Academiess At South Mountian
Phoenix, AZSkills
- Appointment scheduling
- Calendar management
- Document preparation
- File management
- Office administration
- Multi-line phone systems
- Travel coordination
- Data entry
- Organization
- Customer service
- Verbal and written communication
- Inventory management
Timeline
Secretary
Body Logic Mobile Massage
02.2025 - Current
High School Diploma -
The Academiess At South Mountian