Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication skills and committed to inspiring community service adept at advocating for client needs
Overview
16
16
years of professional experience
1
1
Certification
Work History
Social Work Care Manager
Area Agency On Aging Of Western Michigan
04.2013 - Current
Optimized service delivery by regularly evaluating program effectiveness using qualitative data analysis methods.
Bolstered client safety by swiftly identifying and addressing potential risks or instances of abuse and neglect.
Empowered clients to achieve greater independence by facilitating skill-building workshops covering topics such as budgeting, job searching, and conflict resolution.
Collaborated with healthcare providers to ensure optimal physical health outcomes for clients in need of medical attention.
Managing multiple calls daily and making daily numerous community referrals
Conduct comprehensive assessments and reassessments of client’s health status 9 counties throughout Michigan.
Determine client’s medical eligibility for Care Management programs;
Record client’s medication information/vital signs;
Develop and implement Care Plans
Order delivery of services determined necessary through person centered care planning
Facilitate referrals for needs outside of offered programs;
Coordinate with client, client’s family/supports and service providers to maximize informal support systems and link to community resources;
Plan or participate in care conferences with clients as needed;
Follow care management procedures, including documentation standards,
Monitor cost and quality of services provided ongoing;
Act as client advocate;
Coordinate services to avoid duplication and fragmentation;
Serve on community committees/ boards as requested;
Responsible for completion of specific objectives and Care Plans
Able to make independent judgment decisions within scope of practice
Understand HIPAA regulations and compliance;
Conduct business in a, culturally sensitive and ethical manner;
Possess and understand basic Long-Term Care Medicaid eligibility;