Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andrea Ramirez

Canutillo,TX

Summary

I am a self driven individual who aspires to have long term career in the accounting industry. As a current college student with a job, I have developed a unique skill set that combines my academic pursuits with real-world experience. I am seeking mentorship and internship opportunities that will contribute to my future growth and development.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Inbound Call Center Agent

Spectrum
07.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided solutions for internet and cable related issues and inquires.
  • Provided technical support and troubleshoot problems.
  • Assist with billing and account inquires.

Hostess

Corralitos Steak House
01.2023 - 07.2023
  • Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Sales Associate

Gap Factory
09.2021 - 12.2022
  • Top performer in Loyalty.
  • Promote loyalty by educating customers about loyalty programs.
  • Support sales floor, fitting room, register, and back-of-house processes as required.
  • Ability to utilize technology effectively.
  • Able to handle customer interactions and potential issues/ concerns courteously and professionally.

Education

High School Diploma -

Northwest Early College High School
Canutillo, TX
05.2023

Associate of Arts -

El Paso Community College
El Paso, TX
05.2022

Skills

  • Communication Skills
  • Organizational Skills
  • Microsoft Applications
  • Customer Service
  • Adaptability
  • Patience

Certification

  • Microsoft Office Specialist Word Associate (10/2019)
  • Microsoft Office Specialist Excel Associate (12/2019)
  • Microsoft Office Specialist (04/2020)

Timeline

Inbound Call Center Agent

Spectrum
07.2023 - Current

Hostess

Corralitos Steak House
01.2023 - 07.2023

Sales Associate

Gap Factory
09.2021 - 12.2022

High School Diploma -

Northwest Early College High School

Associate of Arts -

El Paso Community College

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