Andrea Rawlins
Clarksville
Summary
Efficient Traffic Clerk known for high productivity and completing tasks swiftly. Possess specialized skills in logistics coordination, and regulatory compliance which ensure smooth transportation processes. Excel in communication, problem-solving, and time management, contributing to enhanced operational flow and customer satisfaction.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Traffic Clerk
Walmart Distribution Center
Hopkinsville
10.2015 - Current
- Coordinated inbound and outbound shipments for efficient warehouse operations.
- Managed inventory records using warehouse management systems and software.
- Processed shipping documentation to ensure compliance with regulations.
Unloader/ Processor
Walmart Distribution Center
Hopkinsville
10.2015 - 06.2020
- Unloaded merchandise from shipping containers efficiently and safely.
- Sorted and organized products for easy access and distribution.
- Conducted quality checks on incoming shipments to ensure accuracy.
- Maintained a clean and safe work environment following safety protocols.
- Loaded and unloaded packages from loading dock to trucks.
- Utilized material handling equipment including forklifts, hand trucks, and pallet jacks.
Pss associate
Asurion Call Center
Antioch
06.2014 - 09.2015
- Assisted customers with technical issues and product inquiries.
- Documented customer interactions in the support ticketing system.
- Collaborated with team members to enhance service delivery processes.
- Resolved escalated customer concerns through effective communication.
- Monitored call quality to ensure compliance with company standards.
- Built relationships with customers by providing friendly customer service.
Ancillary Attendant
Academy For Academic Excellence
Clarksville
08.2009 - 05.2014
- Managed 5 special needs students and achieved significant improvements in their productivity.
- Trained new attendants in student needs and objectives.
- Structured and maintained a positive work environment.
- Responsible for maintaining the safety and well-being of our special needs children.
- Salary: 8.25 USD Per Hour
- Hours per week: 32
Sales Associate
Discount Tobacco Outlet
Clarksville
09.2011 - 05.2012
- Checked ID cards to assure that customers where 18 or over.
- Assisted customers with their various purchases, including lottery.
- Stocked merchandise.
- Assisted store manager with daily reports and closeout procedures on the cash registers and computers.
- Salary: 8.00 USD Per Hour
- Hours per week: 32
Account Manager
Personal Plus More
Snellville
02.2007 - 09.2007
- Managed individual customer projects from the inception of the order to the delivery of the completed products.
- Followed up with manufacturers to ensure the order will be produced by the due date.
- Ensured customer satisfaction to facilitate repeat business by finishing projects on time.
- Salary: 8.00 USD Per Hour
- Hours per week: 20
Customer Service Representative
Convergys
Clarksville
05.2006 - 11.2006
- Provided assistance to our AT&T customers with various billing questions.
- Assisted in routine maintenance of their device including troubleshoot.
- Salary: 9.00 USD Per Hour
- Hours per week: 36
Education
Associate's Degree - Management
Miller-Motte Technical College
Clarksville, TN, United StatesReferences
- Jacquelyn Carey, Academy For Academic Excellence, Office Manager, 9316479831, jackiecarey8@aol.com, True
- Jennifer Cordell, Academy For Academic Excellence, Elementary Teacher, 9318016540, jennobs@aol.com, True
- Toni Spain, Academy For Academic Excellence, Assistant Administrator, 2708398112, tonispain12@gmail.com, True
Day Phone
(931) 266-9038
Timeline
Traffic Clerk
Walmart Distribution Center
10.2015 - Current
Unloader/ Processor
Walmart Distribution Center
10.2015 - 06.2020
Pss associate
Asurion Call Center
06.2014 - 09.2015
Sales Associate
Discount Tobacco Outlet
09.2011 - 05.2012
Ancillary Attendant
Academy For Academic Excellence
08.2009 - 05.2014
Account Manager
Personal Plus More
02.2007 - 09.2007
Customer Service Representative
Convergys
05.2006 - 11.2006
Associate's Degree - Management
Miller-Motte Technical College