Andrea Recinos Monge
Westbury,NY
Summary
Proven track record of enhancing operational efficiency and exceeding performance targets at Amazon through meticulous attention to detail and robust teamwork. Skilled in time management and production goal setting, I excel in fast-paced environments, consistently achieving and surpassing company objectives with professionalism and collaboration.
Overview
8
8
years of professional experience
Work History
Sortation Associate
Amazon
03.2024 - Current
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Maintained a safe work environment through proper handling of packages and equipment.
- Increased productivity by working collaboratively with team members to meet deadlines.
- Ensured accurate package delivery with attention to detail in labeling and scanning processes.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Completed required safety trainings and adhered to all company policies for optimal workplace safety.
- Reduced damages by carefully handling fragile items and reporting any issues to supervisors.
- Collaborated closely with other departments during peak season rush periods to ensure on-time deliveries for customers.
- Exceeded performance targets consistently through dedication, speed, accuracy, and teamwork.
- Adapted swiftly to changes in schedules or workflows while maintaining high-quality output under pressure.
Payroll Specialist
Fine Fare Supermarket
08.2022 - 03.2024
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Billing Assistant
Fine Fare Supermarket
04.2020 - 08.2022
- Enhanced customer satisfaction by promptly addressing and resolving billing inquiries or disputes.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Improved billing accuracy by diligently reviewing and verifying invoice data before submission.
- Received, sorted, and distributed incoming mail.
- Maintained updated records of all transactions and invoices, ensuring easy access and retrieval when needed.
- Produced and mailed invoices, payment reminders, and financial notices.
- Expedited payment collection process through timely follow-ups on outstanding invoices with clients.
- Reduced errors in billing documentation by implementing a thorough double-check system.
- Ensured compliance with company policies and industry regulations while processing client billings, minimizing legal risks and potential fines.
- Managed electronic filing system for efficient organization of billing documents, resulting in improved accessibility for internal teams.
- Prepared detailed reports on account status, payment histories, and aging analysis for management review, enabling informed decisionmaking.
Cashier Team Lead
Fine Fare Supermarket
12.2016 - 04.2020
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Trained team members on cash register operation and cash handling.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
Cashier
Fine Fare Supermarket
03.2016 - 11.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
HS Diploma -
Westbury High School
Old Westbury, NY06.2019
Skills
- Deadline-oriented
- Production goal setting
- Mailing restriction expertise
- Time Management
- Attention to Detail
- Teamwork and Collaboration
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Sortation Associate
Amazon
03.2024 - Current
Payroll Specialist
Fine Fare Supermarket
08.2022 - 03.2024
Billing Assistant
Fine Fare Supermarket
04.2020 - 08.2022
Cashier Team Lead
Fine Fare Supermarket
12.2016 - 04.2020
Cashier
Fine Fare Supermarket
03.2016 - 11.2016
HS Diploma -
Westbury High School