Andrea Resendiz
Rocky Point,NC
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Customer Sales Associate
HomeGoods
Wilmington, North Carolina
01.2023 - 06.2024
- Greeted customers in a friendly and professional manner.
- Maintained accurate records of sales transactions using the store's POS system.
- Maintained accurate records of all sales activities including client contact information.
- Responded quickly to customer inquiries about product availability and pricing.
- Inspected incoming shipments for damage or discrepancies and reported issues to the supervisor.
- Stocked shelves with new merchandise as it arrived in the warehouse.
Server
El Mirasol
Burgaw, North Carolina
04.2020 - 12.2022
- Ensured that each guest was served courteously, quickly, and efficiently.
- Prepared drinks according to standard recipes.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Greeted customers and answered questions about menu items.
- Took initiative to help others whenever necessary.
- Maintained a friendly attitude towards customers at all times.
Education
High School Diploma -
Pender Early College High School
Burgaw, NC05-2024
Skills
- Product Merchandising
- Merchandise Rotation
- Customer research
- Customer Retention Strategies
- Product and brand promotion
- Deal negotiation
Affiliations
- Gym
- Reading
Languages
English
Professional
Spanish
Professional
Timeline
Customer Sales Associate
HomeGoods
01.2023 - 06.2024
Server
El Mirasol
04.2020 - 12.2022
High School Diploma -
Pender Early College High School