Andrea Reyes

• Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
• Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
• Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
• Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Responsible for providing excellent customer service by handling information inquiries, reservations, ticketing, passenger check-in, baggage check-in, aircraft preparation and problem resolution for all Advanced Airlines (AA) passengers and potential passengers/guests.

• Delegated tasks and supervised crew during loading unloading and staging of cargo to achieve smooth and efficient transitions.
• Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
• Loaded and unloaded aircraft cargo, passenger baggage and freight.
• Positioned and pushed aircraft from remote airport locations to specified areas for operation.
• Oversaw ramp agents by assessing performance, determining schedules and training on proper procedures.

• Loaded and unloaded aircraft cargo, passenger baggage and freight.
• Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
• Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
• Operated conveyor belts, push-back tractors and aircraft tugs daily.
• Connected electrical power units and service hoses to aircraft.
• Positioned and pushed aircraft from remote airport locations to specified areas for operation.
• Delegated tasks and supervised crew during loading unloading and staging of cargo to achieve smooth and efficient transitions.
• Protected customers' baggage from loss, theft and damage.

• Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
• Loaded and unloaded aircraft cargo, passenger baggage and freight.
• carry out inspections, hazard checks and operate equipment such as stairs and bridges.
• Worked in extreme conditions such as tiny spaces. They should be in excellent physical conditions, as they sometimes handle fast-paced or heavy loads.