Andrea Reyna
Wichita Falls,TX
Summary
Proven ability to enhance operational efficiency and patient care, as demonstrated at Dean Dale Pet Clinic and P.E.T.S. Skilled in instrument sterilization and team collaboration, I significantly contributed to improved patient outcomes and clinic cleanliness. My meticulous attention to detail and proactive approach to cross-training have consistently elevated team performance and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bank Teller
Amercian National Bank & Trust
06.2023 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Processed customer transactions promptly, minimizing wait times.
Vet Technician Assistant
P.E.T.S
03.2021 - 08.2022
- Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Supported veterinarians in conducting diagnostic tests, resulting in accurate diagnoses and effective treatment plans.
- Contributed to the well-being of animals by monitoring their conditions during recovery from surgeries and treatments.
- Assisted with surgical procedures, ensuring a safe environment for both patients and staff members.
- Streamlined record-keeping processes, updating patient files accurately and efficiently after each visit.
- Collaborated with fellow team members to provide comprehensive care for animals, resulting in improved patient outcomes.
- Increased client retention through exceptional customer service skills, fostering trust between pet owners and our veterinary practice.
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Managed appointment scheduling effectively, optimizing time management for both staff members and clients while minimizing wait times.
- Regularly sanitized equipment and work areas following established protocols to maintain a clean clinic environment.
Factory Production Worker
Pamlico
09.2020 - 03.2021
- Collaborated with team members to meet production deadlines, ensuring customer satisfaction.
- Ensured products met company standards through meticulous quality control inspections, resulting in fewer returns or defects.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Actively participated in factory-wide safety meetings, staying up-to-date on new rules and regulations to maintain a safe work environment.
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
Vet Technician Assistant
Dean Dale Pet Clinc
08.2017 - 09.2020
- Enhanced patient care by assisting with medical procedures, including administering medications and vaccinations.
- Improved clinic efficiency by maintaining clean and organized workspaces for the veterinary team.
- Supported veterinarians in conducting diagnostic tests, resulting in accurate diagnoses and effective treatment plans.
- Contributed to the well-being of animals by monitoring their conditions during recovery from surgeries and treatments.
- Provided compassionate care to animals, ensuring a positive experience during their visits to the clinic.
- Assisted with surgical procedures, ensuring a safe environment for both patients and staff members.
- Streamlined record-keeping processes, updating patient files accurately and efficiently after each visit.
- Maintained inventory levels of medical supplies, reducing stock shortages and ensuring timely delivery of necessary items for patient care.
- Performed laboratory tasks, such as blood draws and sample analysis, contributing to accurate diagnostics for patients.
- Prepared animals for surgery by performing pre-operative tasks such as shaving surgical sites and administering anesthesia monitors.
- Regularly sanitized equipment and work areas following established protocols to maintain a clean clinic environment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Education
Dental Assistant School
Wichita Falls02.2023
High School Diploma -
Rider High School
Wichita Falls, TX05.2016
Skills
- Team Collaboration
- Instrument Sterilization Techniques
- Patient Scheduling
- Cross-Training Capabilities
Certification
- RDA - Registered Dental Assistant
Timeline
Bank Teller
Amercian National Bank & Trust
06.2023 - Current
Vet Technician Assistant
P.E.T.S
03.2021 - 08.2022
Factory Production Worker
Pamlico
09.2020 - 03.2021
Vet Technician Assistant
Dean Dale Pet Clinc
08.2017 - 09.2020
Dental Assistant School
High School Diploma -
Rider High School