Andrea Robinson
Winston Salem,NC
Summary
Dynamic and detail-oriented professional with extensive experience in clerical, administrative, customer service, and finance roles. Exceptional communication and interpersonal skills enable thriving in both independent and collaborative environments while maintaining a high level of accuracy in all tasks. Proven expertise in financial management and analysis, adept at streamlining billing processes and resolving discrepancies to ensure precise record-keeping. Recognized for strong analytical abilities and a commitment to achieving results, consistently adapting to the evolving needs of the business.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SAP 3rd Party Billing Analyst
IBM/Pepsi
Winston Salem, NC
12.2014 - 05.2025
- Processed 3rd Party, invoices, Commissary, Non-PO, and Bulk Payments
- Daily Billing Error Report
- Credit Memos
- Reconciliation
- Vendor Maintenance Updates
- Research to resolve payment delays
- Interfaced with clients, Cash & Disbursements Team, phone, correspondence, and files
Accounting Assistant
Twin City Quarter
Winston Salem, NC
04.2011 - 01.2013
- Processed purchased order for Marketing and Sales departments
- Accounts payable, account receivables, petty cash, and month end reports
- Tracked clients’ accounts to ensure accuracy of schedule and activity
- Interfaced with clients and guests to ensure customer satisfaction, phone, correspondence, and files
Education
Phlebotomy Certification - undefined
Mount Eagle College
Winston Salem, NC11-2014
Skills
- Proficient in Microsoft Office software; Outlook, Word, Excel, PowerPoint, Access, etc
- Type (45 wpm), Great Plains, Delfour, Quicken Pro, Journal maintenance, Medical Manager, Invoicing, Account Payable, Payroll, Account Receivables, Billing (CPT), HCPCS Coding, FT Williams, ASC, Delphi, CI/TY, DMHC, ADP, SAP, Oracle, ArcTree
- Amended and mapped documents according to client specifications, and DOL and IRS compliance laws
- Scheduled, set up, and conducted seminars in an effort to increase employee participation in the company retirement plan
- Processed medical insurance claims using medical manager
- Researched Clients accounts for inaccurate account information, reimbursements, and client inquiry
- Performed administrative support tasks such as file organization, correspondence, memos, phones inquiries travel and meeting arrangement
- Help desk administrator
Certification
Notary Public
Timeline
SAP 3rd Party Billing Analyst
IBM/Pepsi
12.2014 - 05.2025
Accounting Assistant
Twin City Quarter
04.2011 - 01.2013
Phlebotomy Certification - undefined
Mount Eagle College