Andrea Robles
Lake Alfred,FL
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Better Health Group
05.2023 - Current
- Front desk/Reception
- EMR- eCW
- Collected and documented patient medical information such as blood pressure and weight.
- Phlebotomy, Administer Injections, EKG, InHouse A1C & PT/INR checks
- Insurance Verification- Availity
- Medication Refills
- Clinical triage over the phone
- Scheduling appointments
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
Orlando Health
07.2018 - 04.2023
- Medication refills
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prior Authorizations (Medications/Office Visits & Procedures)
- Insurance Verification - Availity
- EMR- Allscripts & EPIC
- Phlebotomy, Administer Injections, EKG
- Scheduling appointments
- Clinical Triage over phone
- Performed medical records management, including filing, organizing and scanning documents.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Oriented and trained new staff on proper procedures and policies. (Training with EPIC)
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Heart of Florida Physician Group
04.2015 - 05.2018
- Referrals & Authorizations
- Patient triage
- Phlebotomy, EKG, Administer Injections
- Patient Scheduling
- EMR - AthenaHealth
- Insurance Verification
- Inventory
- Answer phone calls
Medical Assistant
Poinciana Medical Clinic
08.2014 - 04.2015
- Referrals/Authorizations
- Patient triage
- Perform EKG
- Phlebotomy
- Answer phone calls
- Patient Scheduling
- Insurance Verification
- HEDIS - Medicare Advantage Insurance
Education
Medical Assistant - Medical Assisting
Florida Technical College
Kissimmee, FL08.2014
Skills
- Lab Equipment Calibration
- Equipment and Instrument Sterilization
- Medical Records Management
- Completing Insurance Forms
- Restocking Lab Supplies
- Wound Care and Irrigation
- Documentation Procedures Expertise
- Charting Expertise
- Customer Service
- EMR Systems
- Stocking Supplies
- Patient Management
- Assisting with Physical Exams
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
- RMA - Registered Medical Assistant AMT certified ID: 2690580
- BLS certification- Expires 03/2025
Timeline
Medical Assistant
Better Health Group
05.2023 - Current
Medical Assistant
Orlando Health
07.2018 - 04.2023
Medical Assistant
Heart of Florida Physician Group
04.2015 - 05.2018
Medical Assistant
Poinciana Medical Clinic
08.2014 - 04.2015
Medical Assistant - Medical Assisting
Florida Technical College