Andrea Rodriguez
Pearland,TX
Summary
Customer-focused professional with a strong work ethic and expertise in fostering positive relationships. Committed to contributing to the success of your company by leveraging my knowledge and ability to connect with clients.
Overview
8
8
years of professional experience
Work History
Shipping Scheduling Coordinator
Whirlwind Building
11.2023 - Current
- Managed creation and maintenance of loading schedules for Whirlwind Building and Component orders scheduled for delivery up to 3 days in advance
- Constructed efficient route schedules for multiple local orders to optimize delivery consolidation.
- Collaborated with sales associates to manage backorders and facilitate material redelivery for customer projects.
- Assisted in advising sales on transit time for multi-day orders and calculated suggested delivery dates.
- Adjusted schedules as necessary for customer request and updates from the loading department.
- Maintained direct communication with transportation partners to facilitate precise delivery assignment coordination
- Facilitated effective teamwork with the Brand Promise team, enabling them to better achieve Whirliwnd’s Brand Promise.
Brand Promise Representative
Whirlwind
01.2023 - 11.2023
- Worked closely with both the shipping department and transportation team to successfully achieve on-time and complete order deliveries. Maintained Whirlwind's commitment to delivering exceptional service without any complications or delays.
- Facilitated effective information exchange across various teams, while providing support in handling customer queries at Whirlwind.
- Supported the upkeep of diverse internal tracking spreadsheets, ensuring comprehensive documentation of all customer delivery incidents.
Assistant Director Pearland Kids Club
05.2022 - 05.2023
- Assisted the Director in daily operations, while fostering genuine relationships with clients and maintaining standards according to Texas State Licensing
- Assisted staff with class management, enforced corrective action for staff violations, conducted interviews for potential hires.
- Contacted families about account balances and accepted payments when necessary.
PreKindergarten Teacher Tottenberry’s Private School
02.2022 - 05.2022
- Took on full responsibility for PreK class after aiding in training the previous teacher
- Implemented a structured schedule, developed age-appropriate lessons and activities, and ensured proper guidance and discipline within the classroom.
Assistant Director The School Zone
08.2016 - 01.2022
- Supported the Director in daily operations, consistently meeting Texas State Licensing standards, nurturing client relationships, and keeping staff trained with current requirements.
Education
High School Diploma -
Pearland High School
Pearland, TX05-2007
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
- Interpersonal Relationships
- Strong Work Ethic
- Process Improvement
- Data Entry
- Documentation And Reporting
- Telephone Etiquette
- Attention to Detail
References
References available upon request.
Timeline
Shipping Scheduling Coordinator
Whirlwind Building
11.2023 - Current
Brand Promise Representative
Whirlwind
01.2023 - 11.2023
Assistant Director Pearland Kids Club
05.2022 - 05.2023
PreKindergarten Teacher Tottenberry’s Private School
02.2022 - 05.2022
Assistant Director The School Zone
08.2016 - 01.2022
High School Diploma -
Pearland High School
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