Andrea Rodriguez

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Processed payments, entering sales in register for prompt customer service.

• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
• Collaborated with editors to refine drafts, ensuring consistent tone and style across various platforms.
• Interviewed individuals by phone, video chat and in-person to write news stories.
• Generated ideas for new content series or formats based on audience interests and market trends.

Directed extensive client portfolio, arranged meetings efficiently, and promoted successful sales.