Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Rodriguez-Liboy

Yulee

Summary

Detail-oriented Front Desk Medical Receptionist with expertise in patient coordination, appointment management, and customer service. Committed to enhancing patient experiences and streamlining operations.

Overview

3
3
years of professional experience

Work History

Front Desk Medical Receptionist

Millennium Physician Group
Fernandina Beach
02.2025 - Current
  • Managed patient check-in and check-out processes efficiently.
  • Scheduled appointments using electronic health record systems.
  • Coordinated with medical staff to facilitate seamless patient flow and reduce wait times.
  • Greeted patients and visitors upon arrival at medical facility.
  • Answered phone calls and responded to inquiries promptly.
  • Verified patient insurance information and collected required paperwork.
  • Assisted patients with forms and guided them through available services.
  • Maintained cleanliness and organization of reception area.

Restaurant Hostess

Amelia Island Plantation Club
Fernandina Beach
08.2023 - 02.2025
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed reservations efficiently to optimize seating arrangements for maximum satisfaction.
  • Monitored wait times and provided timely updates to guests to improve their experience.
  • Coordinated with servers and kitchen staff to ensure smooth dining operations.
  • Assisted in training new host staff on established service standards and procedures.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
  • Maintained cleanliness and organization of host stand and waiting area.
  • Performed opening and closing duties, including restocking supplies and cleaning work areas.

Education

Some College (No Degree) - Health Administration

Florida State College
Jacksonville, FL
04-2026

Skills

  • Patient management and scheduling
  • Electronic health records
  • Insurance verification and documentation
  • Customer service and communication
  • Team collaboration
  • HIPAA compliance
  • Call handling and check-in management
  • Payment collection and registration
  • Mail and paperwork coordination
  • Time management

Languages

Spanish
Native/ Bilingual

Timeline

Front Desk Medical Receptionist

Millennium Physician Group
02.2025 - Current

Restaurant Hostess

Amelia Island Plantation Club
08.2023 - 02.2025

Some College (No Degree) - Health Administration

Florida State College
Andrea Rodriguez-Liboy