Detail-oriented Front Desk Medical Receptionist with expertise in patient coordination, appointment management, and customer service. Committed to enhancing patient experiences and streamlining operations.
Overview
3
3
years of professional experience
Work History
Front Desk Medical Receptionist
Millennium Physician Group
Fernandina Beach
02.2025 - Current
Managed patient check-in and check-out processes efficiently.
Scheduled appointments using electronic health record systems.
Coordinated with medical staff to facilitate seamless patient flow and reduce wait times.
Greeted patients and visitors upon arrival at medical facility.
Answered phone calls and responded to inquiries promptly.
Verified patient insurance information and collected required paperwork.
Assisted patients with forms and guided them through available services.
Maintained cleanliness and organization of reception area.
Restaurant Hostess
Amelia Island Plantation Club
Fernandina Beach
08.2023 - 02.2025
Greeted guests warmly upon arrival to create a welcoming atmosphere.
Managed reservations efficiently to optimize seating arrangements for maximum satisfaction.
Monitored wait times and provided timely updates to guests to improve their experience.
Coordinated with servers and kitchen staff to ensure smooth dining operations.
Assisted in training new host staff on established service standards and procedures.
Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
Maintained cleanliness and organization of host stand and waiting area.
Performed opening and closing duties, including restocking supplies and cleaning work areas.