Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.
Overview
12
12
years of professional experience
Work History
Taproom Manager
Slow Play Brewing
2017.11 - Current
Improved customer experience by providing exceptional service and maintaining a friendly, welcoming atmosphere.
Implemented effective promotional strategies and hosting engaging events.
Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
Collaborated with local breweries to offer exclusive beer selections, enhancing the taproom''s appeal to customers.
Developed strong relationships with vendors, negotiating favorable pricing for products and services.
Trained and mentored staff on taproom operations, customer service techniques, and beer knowledge.
Maintained a clean and safe environment through regular inspections and adherence to health code standards.
Manager, Server
The Yolk Cafe
2011.10 - 2017.06
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Education
High School Diploma -
Sturgeon Composite High School
Namao, Alberta, Canada
08.2003
Skills
Multitasking Abilities
Customer Service
Computer Proficiency
Organization
Adaptability
Teamwork and Collaboration
References
References available upon request.
Timeline
Taproom Manager
Slow Play Brewing
2017.11 - Current
Manager, Server
The Yolk Cafe
2011.10 - 2017.06
High School Diploma -
Sturgeon Composite High School
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Ronald F. Fasick IIRonald F. Fasick II
Owner/Production Manager at Slow Play BrewingOwner/Production Manager at Slow Play Brewing