Emily Partridge
Portland,OR
Summary
Dynamic bartender and server with over 10 years of experience in the restaurant and customer service industry, dedicated to delivering exceptional dining experiences. Proficient in service with a keen ability to anticipate guest needs and preferences. Expertise in multitasking and comprehensive knowledge of menus and beverages enhances the overall guest experience. Committed to fostering a warm and inviting atmosphere that encourages repeat visits from patrons.
Overview
13
13
years of professional experience
Work History
Taproom Manager
Portland Cider Company
Clackamas, OR
11.2024 - Current
- Managed daily taproom operations, fostering a welcoming environment for guests. Staying up to date on bar and menu options and providing effective food recommendations for guests.
- Monitored cleanliness and organization of the taproom to maintain high standards.
- Coordinated events and tastings, enhancing customer engagement and brand loyalty. Worked with local programs to schedule events including paint nights, cookie decorating, and trivia nights.
- Developed cocktail menus based on seasonal ingredients, aligning with customer preferences.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Proficient in Toast
Server/Bartender/Key
Outback Steakhouse
Beaverton, OR
01.2013 - 01.2018
- Oversaw service delivery as a server and bartender, leveraging extensive knowledge of menu items and Aloha POS system. Managed multiple tables effectively, enhancing customer satisfaction through high-quality service. Contributed to operational efficiency by executing running and closing sidework responsibilities.
- Achieved seamless service delivery through effective cash handling and multitasking across bar rail and service well. Maintained exceptional organization and cleanliness, contributing to a positive customer environment. Completed opening and closing procedures with precision, including thorough cash drawer reconciliation.
- Oversaw guest satisfaction initiatives by collaborating with management on recooks and table touches. Managed end-of-night closing processes to uphold safety standards for employees and accurate cash handling. Delivered operational support to enhance overall dining experience.
- ~10 years/ 2021-2024 most recent employment.
FOH Manager
Saltgrass Steakhouse
Colorado Springs, CO
01.2018 - 01.2021
- Facilitated operations by being available for relocation and supporting multiple sites throughout Colorado for Landry's.
- Collaborated with back-of-house teams to deliver seamless dining experiences and high-quality service standards.
- Performed cash handling activities and secured nightly bank deposits.
- Oversaw daily operations, coordinating front-of-house staff for optimal service efficiency.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
Education
High School Diploma -
Arvada West High School
CO06.2013
Skills
- Customer service
- Attention to detail
- Reliability
- Multitasking Abilities
- Clear communication
- Team collaboration
- Cleanliness standards
- Food safety compliance
- POS system proficiency - Aloha & Toast
- Outgoing personality
Timeline
Taproom Manager
Portland Cider Company
11.2024 - Current
FOH Manager
Saltgrass Steakhouse
01.2018 - 01.2021
Server/Bartender/Key
Outback Steakhouse
01.2013 - 01.2018
High School Diploma -
Arvada West High School