Celeste Alfonso
Austin,TX
Summary
Driven hospitality professional with strong background in managing taproom operations. Proven ability to enhance customer experiences, streamline processes, and boost sales. Skilled in team collaboration, inventory management, and staff training. Reliable, adaptable, and focused on achieving high standards and results.
Overview
4
4
years of professional experience
Work History
Taproom Manager
Celis Brewery
05.2024 - Current
- Organized successful special events such as brewery nights or tastings, driving sales growth and attracting new clientele.
- Oversaw routine maintenance tasks for taps, coolers, glassware, and other equipment to guarantee consistent quality control standards were met.
- Managed inventory and maintained optimal stock levels to ensure product freshness and availability.
- Trained and mentored staff on taproom operations, customer service techniques, and beer knowledge.
- Improved customer satisfaction by providing exceptional service and maintaining a friendly, welcoming atmosphere.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Bar Manager
Mutts Canine Cantina
06.2023 - Current
- Closed out cash register and prepared cashier report at close of business.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
Bartender
Leanderthall Distilling
10.2020 - 05.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate of Applied Science -
Greenville Technical College
Greenville, SC12-2013
Skills
- Bar management
- Problem-solving
- Customer service
- Training and mentoring
- Quality control
- Staff scheduling
- Labor cost control
- Event planning
Timeline
Taproom Manager
Celis Brewery
05.2024 - Current
Bar Manager
Mutts Canine Cantina
06.2023 - Current
Bartender
Leanderthall Distilling
10.2020 - 05.2024
Associate of Applied Science -
Greenville Technical College
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