McKensy Roth
Manager
Boulder,CO
Summary
Earnest & attentive individual pursuing growth within the service industry. Has received online five star reviews & commendable valuation from employers resulting in raises & delegation of leadership roles.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Taproom Manager
Locust Cider Taproom
Boulder, CO
06.2019 - Current
- Fulfills Locust Cider’s mission statement through providing individualized care & cider knowledge.
- Fosters a growing community of returning, engaged, & enthusiastic cider lovers
- Provides immersive tastings of artisan ciders
- Collaborates in revenue boosting events & social media projects.
- Ensures safety of patrons through following state safety protocols
Waitress & Bartender
Dagabi Cucina
Boulder, CO
12.2019 - 12.2020
- Nurtured heartfelt relationships with customers who returned often
- Employed effective problem solving skills with both customers & co-workers
- Expressed pride in self & workplace through presentation, hygiene, & maintaining a clean workspace.
- Fulfilled specialty drink orders for bar & house by preparing on-demand items without delay
- Capitalized opportunities to expand mixology knowledge to enhance customer experiences
Caretaker
Our House Inc.
Colorado Springs, CO
08.2017 - 10.2019
- Supported unhappy persons using trained de-escalating techniques
- Fostered a safe, healthy, & loving environment with co workers & clients
- Used a working knowledge of daily living & job skills, communication & socialization, as well as health & wellness to help individuals meet daily goals & grow into an adult role.
House Maid
Self Employed
, Colorado
08.2017 - 07.2019
- Cultivated reliable & loyal relationships with large families.
- Applied interpersonal communication skills to exceed individual's needs
- Ability to take direction from clients
Hostess, Barback, & Waitress
The Loop Mexican Restaurant
Manitou Springs, CO
05.2016 - 09.2018
- Worked alongside bartender in making drink orders for house & bar
- Learned to thrive in a fast paced & high turnover environment
- Configured server section charts to assure high degree of cost-efficient customer service.
- Established role as support system of restaurant including taking & refilling drink orders, completing financial transactions for other staff members, & bussing tables.
Waitress
Tajine Alami
Manitou Springs, CO
2013 - 2014
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Cashier
The Quacker Gift Shop
Manitou Springs, CO
2012 - 2013
- Operated cash register for cash, check and credit card transactions with 90% accuracy.
- Prepared and submitted end-of-shift reports
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
High School Diploma -
Early College High School
Colorado Springs, CO 08.2010 - 05.2015
No Degree - Liberal Arts
Adams State University
Alamosa, CO 08.2014 - 05.2015
Certificate of Hospitality -
Early College Highschool
Colorado Springs, COSkills
Register Operation
Customer Service
Light & Heavy Cleaning
Stocking
Interpersonal Skills
Food Preparation
Product Displays
POS knowledge
Menu Memorization
Safety & Sanitation Guidelines
Soft Selling
Punctuality
Timeline
Waitress & Bartender
Dagabi Cucina
12.2019 - 12.2020
Taproom Manager
Locust Cider Taproom
06.2019 - Current
Caretaker
Our House Inc.
08.2017 - 10.2019
House Maid
Self Employed
08.2017 - 07.2019
Hostess, Barback, & Waitress
The Loop Mexican Restaurant
05.2016 - 09.2018
No Degree - Liberal Arts
Adams State University
08.2014 - 05.2015
Waitress
Tajine Alami
2013 - 2014
Cashier
The Quacker Gift Shop
2012 - 2013
High School Diploma -
Early College High School
08.2010 - 05.2015
Certificate of Hospitality -
Early College Highschool