Andrea Rojas Navarro
Summary
Hard working individual, seeking to secure a responsible position. Looking for a new role where hard work and dedication will be highly valued. Organized and dedicated. With proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Legal Assistant
Hernandez Law Offices
2023.03 - 2024.01
- Filed documents with courts on behalf of attorney.
- Developed and maintained filing and retrieval systems.
- Received and placed telephone calls to clients and prospective clients.
- Scheduled all appointments, appearances and briefings.
- Diligently edited legal correspondence for grammar and spelling.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Researched and identified legal precedents and statutes.
- Prepared and processed invoices for attorney billing.
- Developed and maintained positive relationships with clients and colleagues.
Customer Service Representative/Bridal Stylist
David's Bridal
2021.08 - 2023.03
- Welcome all guests with excitement, providing exceptional service to multiple customers during their appointments
- Process payments and answer any questions that the client might have.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Sales Associate
Boot Barn
2019.10 - 2022.08
- Accountable for greeting and receiving customers in a good manner
- Developed trusting relationships with customers by making personal connections.
- Trained new team members in cash register operation, stock procedures and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Collected payments and provided accurate change.
- Worked with fellow sales team members to achieve group targets.
Dairy Milker
CSU Fresno Dairy
2019.08 - 2020.02
- Coordinated daily workflow to optimize resource allocation and farm productivity.
- Maintained farm equipment and vehicles.
- Observed animals and notified supervisor of signs of illness.
Education
Bachelor of Science - Animal Science Livestock Business Mgt, Political Science
California State University - Fresno
Fresno, CA12.2022
Highschool Diploma -
Central Valley High School
Ceres, CA06.2018
Skills
- [Spanish] Fluency
- Translation and Interpretation Services
- Client Intakes
- Appointment Setting
- Hearing and Depositions
- Office Equipment Use
- MS Office Proficiency
- Schedule Management
- Deadline Tracking
- Multitasking and Prioritization
- Verbal and Written Communication
- Upbeat and Positive Personality
Timeline
Legal Assistant
Hernandez Law Offices
2023.03 - 2024.01
Customer Service Representative/Bridal Stylist
David's Bridal
2021.08 - 2023.03
Sales Associate
Boot Barn
2019.10 - 2022.08
Dairy Milker
CSU Fresno Dairy
2019.08 - 2020.02
Bachelor of Science - Animal Science Livestock Business Mgt, Political Science
California State University - Fresno
Highschool Diploma -
Central Valley High School
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