Erandy Leon Pantoja

A Personal Injury Law Firm located in the central coast who specializes in personal injury and employment matters.

Skills Gathered:

• Acted as the first point of contact for all clients, take phone calls, and make appointments in both Spanish and English.
• Made contact with clients to set up appointments and discuss the status of their cases.
• Handled all firm administrative matters, including completing electronic filings, initiating billing statements, and filed court documents.
• Became proficient in using Clio Manage and Clio Grow as the legal software used to create correspondence emails, handling files, calendaring, and all other legal tasks.
• Use Clio software to make appointments, take client intakes, schedule and calendar for attorneys, and file legal/pleading documents.
• Ordered medical and billing records of patients/clients from medical facilities.
• Created intake forms and documents in both English and Spanish.
• Translated witness statements from Spanish to English.
• Provided Spanish translation between attorney-client meetings and phone call appointments.
• Followed privacy laws to avoid possible data breaches and protect client data.
• Electronically filed all court documents on behalf of the attorneys and served all pleadings to opposing counsel.
• Opened third and first party claims for clients.
• Opened subrogation files for clients in order to obtain health insurance liens for relative medical treatment and/or dispute unrelated medical treatment.
• Requested police reports and/or video footage of evidence.
• Worked with clients in Spanish or English to respond to Discovery.
• Scheduled depositions and mediation with clients and court reporters.
• Attended client IME/DME’s to audio record for litigated cases.
• Discussed the process of medical treatment with clients to proceed with their matter.
• Scheduled clients without health insurance with lien doctors.

The Pinal County Juvenile Probation Department is committed to improving its operations and wants to hear from juveniles and their families.

The ultimate purpose is to promote procedural justice in terms of probation. The Youth and Family Engagement Survey also looks at parental and youngster involvement in probation, as well as comprehension of the probationary procedure and connections with the youth's probation

officer. As part of the Family Engagement & Youth Program, I work with adolescents to achieve positive probation outcomes and guarantee

procedural fairness in partnership with the Juvenile Probation team.

Skills Gathered:

• Contact families via phone call, email, text, and/or message to establish first contact.
• I walk through the family and their youth to do the survey when it was most convenient for them or at the time of the call or interaction.
• Presented quarterly reports to the Pinal County Juvenile Probation Department depicting survey results.
• Translate written materials for Spanish-speaking families and provided Spanish translation over the phone and via email.
• Used Excel software to keep track and analyze survey responses, as well as create useful graphs for quarterly presentations.

The Vitanya Wellness Program primarily focuses on offering products, technologies, and services that promote electrical and chemical levels of delicate neuro transmission. The goal of this project is to develop a waitlisted randomized control design. Officers would be allocated to either the treatment or control groups. They would complete one survey across six distinct time periods as part of their participation. Before beginning

the program, two months into the program, four months into the program, immediately following the program, and then three months and six

months later. This empirical data would then be used to assess the program's efficacy.

Skills Gathered:

• Transcribed Audio Recordings
• Interviewed Law Enforcement Officers with respect to their experiences alongside their participation in the program
• IRB Certified - Social Behavioral Research