Andrea Romero
NYU Langone Health
Tulare,CA
10
years of professional experience
My objective is to acquire a challenging career utilizing the opportunity to offer developing as well as experienced skills.
Work History
Access Center Representative
3 Years 9 Months- Managed high-volume inbound calls to provide information and support for patient inquiries.
- Coordinated appointment scheduling across multiple departments to optimize patient flow.
- Collaborated with healthcare teams to resolve patient issues and enhance service delivery.
- Maintained accurate electronic health records to ensure compliance and data integrity.
- Trained new representatives on systems, procedures, and customer service best practices.
Office Administrator
1 Year 9 Months- Daily servicing of customized invoices and applying payments accordingly.
- Managed office correspondence and communication, ensuring timely responses to client inquiries.
- Coordinated scheduling and logistics for pest control appointments to optimize technician routes.
- Developed and maintained filing systems to enhance document retrieval efficiency.
Office Administrator
4 Years 2 Months- Reconciling accounts payable discrepancies ensuring timely, accurate payment clearance.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Daily review of company bank statements to company records verifying exact balancing.
Education
National Phlebotomy Certification - Phlebotomy
Skills
CRM Software
Data Entry
Task prioritization
Time Management
Adaptability and flexibility
Verbal and written communication
Timeline
Access Center Representative
NYU Langone Health
09.2022 - 06.2026Read More
Office Administrator
Global Pest Services
11.2020 - 08.2022Read More
Office Administrator
Golden State Ag Services
01.2016 - 03.2020Read More
National Healthcare Association/HI Medical Training Center
National Phlebotomy Certification from Phlebotomy
Read More