Andrea Rosales
Houston,TX
Summary
Proven Bartender with a track record of enhancing customer satisfaction and loyalty at Buffalo Wild Wings and other locations, adept in liquor, beer, and wine knowledge and excelling in customer service. Demonstrated ability to manage high-volume events with strong multitasking and communication skills, contributing significantly to a positive and efficient work environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Buffalo Wild Wings
03.2018 - 12.2019
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Bartender
Cyclones Anaya
01.2019 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Jamacia Jamacia
02.2017 - 10.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Associate of Science - Undecided
Houston Community College
Houston, TXNo Degree - Criminal Justice
Cisco College
Cisco TxNo Degree - Dental
College of Health Care Professions
Austin Tx05.2013
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Clear and effective communication
- Patience and Tolerance
- Cleanliness and hygiene
- Organizational ability
- Responsible Alcohol Service
- Complex Problem-Solving
- Payment Processing
- Cash Register Operation
- Menu Memorization
- Hospitality service expertise
- Professional Appearance
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- OSHA Certified
- Food Handler's Card and TABC
Timeline
Bartender
Cyclones Anaya
01.2019 - 08.2019
Bartender
Buffalo Wild Wings
03.2018 - 12.2019
Bartender
Jamacia Jamacia
02.2017 - 10.2018
Associate of Science - Undecided
Houston Community College
No Degree - Criminal Justice
Cisco College
No Degree - Dental
College of Health Care Professions