Andrea Rosales

Specialized in creating personalized customer experiences through one-on-one consultations, translating complex product knowledge into engaging stories that build trust and drive sales. I executed national brand launches and merchandising strategies with precision, ensuring every rollout was on-brand, visually impactful, and on time. In my leadership capacity, I coached and trained new team members, fostered collaboration across departments, and adapted quickly to evolving priorities. By combining creativity, attention to detail, and strong communication skills, I consistently elevated the customer experience, strengthened brand presence, and contributed to team success.

Executed opening and closing procedures, ensuring cash management and operational excellence. Oversaw receipt and verification of new merchandise to maintain inventory accuracy. Conducted floor resets to enhance store aesthetics and align with brand standards. Rotated fresh produce to uphold quality control and compliance standards. Maximized product visibility by stocking and recovering the sales floor efficiently. Managed transactions while prioritizing seamless customer interactions to boost loyalty. Engaged with shoppers to foster relationships and ensure high satisfaction levels.

Facilitated collaboration with veterinary clinics across U.S. and Canada through ECG transmission support. Ensured diagnostic accuracy by collecting and verifying patient information and identifying abnormalities. Prepared detailed medical reports to aid in veterinary assessments and treatment plans. Developed strong communication skills by engaging with veterinarians, technicians, and pet owners. Translated complex medical data into clear, actionable insights for diverse audiences. Managed information flow effectively while problem-solving in real-time situations. Delivered high-quality results under pressure, maintaining a focus on client needs.

Curated floor layouts and styled accessories to enhance visual storytelling and boost sales. Executed product display designs that reflected brand vision and seasonal trends. Supported daily store operations through personalized customer service at cash wrap and fitting rooms. Ensured cleanliness and organization of the retail space to facilitate shopping experience.