Andrea Rosas
Livermore,CA
Summary
Proven delivery and customer service expert from Uber Eats, adept in GPS route planning and maintaining a positive attitude under pressure. Enhanced delivery efficiency and customer satisfaction through strategic route optimization and excellent communication. Skilled in teamwork, with a track record of improving order accuracy and process optimization.
I am also a mother of 3 little ones, but I have a lot of patience and I love children. I currently work in the delivery world because of the time and so as not to neglect my children since they are the most important.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Uber Eats
Livermore, CA
02.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Delivery Driver
DoorDash
Livermore, CA
01.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
GM Clerk
Target
Livermore, CA
11.2023 - 12.2024
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Participated in ongoing training sessions to stay updated on company policies and industry best practices.
- Performed regular inventory audits to ensure accurate counts were maintained throughout the year.
- Continuously sought opportunities to expand product knowledge through research and attending vendor-sponsored training seminars.
- Assisted in unloading shipments upon arrival, organizing products according to store layout guidelines for easy access during restocking efforts.
- Streamlined inventory management with consistent organization and restocking of shelves.
- Maintained a clean and safe shopping environment, ensuring compliance with company standards and regulations.
- Collaborated with team members to complete tasks quickly and efficiently, improving overall store performance.
Order Pick up
Target
Livermore, CA
11.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Education
High School Diploma - Preparatoria
Jose Vasconcelos
Atlixco Puebla07.2014
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- GPS and route planning
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
GM Clerk
Target
11.2023 - 12.2024
Order Pick up
Target
11.2023 - 12.2024
Delivery Driver
Uber Eats
02.2022 - Current
Delivery Driver
DoorDash
01.2020 - Current
High School Diploma - Preparatoria
Jose Vasconcelos