DEVIN SMITH
Contract Specialist
Prattville,AL
Summary
Focused Contract Specialist offering 8+ years of experience developing and tracking of IT and various government contracts. Proficient in monitoring contractor's performance with contract requirements and contract funding and expenditures. Detail-oriented in planning and managing procurement programs and contracting activities. Committed to resolving contractor performance issues by devising solutions.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Contract Specialist
United States Air Force
3 2021 - Current
- Successfully developed and implemented confidential contracts for company and supplier internal and external reviews with 75% approval rating
- Increased resolution rate for user-raised problems without escalation through effective communication and comprehensive feedback by 20%
- Built and implemented innovative processes and/or procedures for improvements to existing systems with increased efficiencies by 25%.
- Directed and conducted initiatives to perform contract administration using firm fixed price, time and material and agency indefinite quantity contracts.
- Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives.
- Reviewed contract plans and project specifics for thorough understanding.
- Successfully led in termination of contracts for convenience of Air Force Material Command, initiate necessary modifications/updates, and exploring new contracting approaches for expedited mutual equitable contractual agreements.
- Conducted vulnerability assessments on bimonthly basis and produced countermeasures when issues arose.
- Mitigated legal risks by conducting thorough reviews of contractual agreements before finalizing negotiations.
- Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
Compliance Officer
Alabama Department of Revenue
07.2019 - 02.2021
- Scheduled 4 top-level executive meetings to coordinate and maintain various payment plans to ensure timeliness for client care
- Assisted email responses to frequent user queries on tax related concerns, improving problem resolution rate by 10%
- Managed average of 15+ incoming calls per day, while maintaining professional and friendly demeanor.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Maintained up-to-date knowledge of current and emerging compliance regulations.
- Monitored and assessed compliance risks associated with operational processes and procedures.
Sr. Sales Consultant
GMC
12.2017 - 07.2019
- Advocated for customers in completing initial financial paperwork and negotiation of pricing and loan terms of vehicles
- Led in maintaining customer professional communication expressed in 95% customer satisfactory score
- Maintained sales rate of 75% by identifying customer needs.
- Established strong client relationships for increased customer loyalty and repeat business
- Provided exceptional customer service, addressing concerns promptly and professionally
Independent Adjuster
Pilot Castrophe
09.2017 - 11.2017
- Developed and managed as Inside Adjuster implementing and piloting Xactimate Software
- Earned Emergency licensed for Florida and Texas for Independent adjusting.
- Directed claims negotiations within allowable ranging from $1500-50,000 and supported successful litigations for advanced issues
- Built strong relationships with policyholders, fostering trust and ensuring accurate information gathering during claims process.
- Assisted in special projects as needed, contributing valuable insights into team decision-making processes regarding claim handling initiatives or strategies changes.
Education
Masters in Business Administration - Business Administration
Auburn University-Montgomery
Montgomery, AL 08.2022 - 05.2024
Bachelor of Science - Business Management
Huntingdon College
Montgomery, AL 08.2015 - 05.2017
Associate of Science - General Studies
Jefferson Davis Community College
Atmore, AL 06.2013 - 12.2014
Skills
Strong Communicator
Self-Starter
Critical Thinker
Analytical
Collaborative
Contract performance monitoring
Evident Thrive/Thrive UX EHR platform Linux Operating System
SQL
Risk Identification
Contract drafting
Documentation Review
Regulatory knowledge
Timeline
Masters in Business Administration - Business Administration
Auburn University-Montgomery
08.2022 - 05.2024
Compliance Officer
Alabama Department of Revenue
07.2019 - 02.2021
Sr. Sales Consultant
GMC
12.2017 - 07.2019
Independent Adjuster
Pilot Castrophe
09.2017 - 11.2017
Bachelor of Science - Business Management
Huntingdon College
08.2015 - 05.2017
Associate of Science - General Studies
Jefferson Davis Community College
06.2013 - 12.2014
Contract Specialist
United States Air Force
3 2021 - Current