Hi, I’m
Devin Smith
Prattville,AL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Experienced contract specialist with a strong focus on developing and tracking government contracts. Over 8 years of expertise in monitoring contractor performance, ensuring compliance with contract requirements, and managing contract funding and expenditure. Recognized for meticulous planning and management of procurement programs and contracting activities. Committed to resolving contractor performance issues through innovative solutions.
Overview
13
years of professional experience
Work History
United States Air Force
Contract Specialist
03.2021 - Current
Job overview
- Successfully developed and implemented confidential contracts for company and supplier internal and external reviews with 75% approval rating
- Increased resolution rate for user-raised problems without escalation through effective communication and comprehensive feedback by 20%
- Built and implemented innovative processes and/or procedures for improvements to existing systems with increased efficiencies by 25%
- Directed and conducted initiatives to perform contract administration using firm fixed price, time and material and agency indefinite quantity contracts
- Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives
- Reviewed contract plans and project specifics for thorough understanding
- Successfully led in termination of contracts for convenience of Air Force Material Command, initiate necessary modifications/updates, and exploring new contracting approaches for expedited mutual equitable contractual agreements
- Conducted vulnerability assessments on bimonthly basis and produced countermeasures when issues arose
- Mitigated legal risks by conducting thorough reviews of contractual agreements before finalizing negotiations
- Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation
- Managed cross functional team on $13B governmental small business IT services IDIQ contract.
- Migrated contracts from legacy contract writing system to new contract writing system.
Alabama Department of Revenue
Compliance Officer
07.2019 - 02.2021
Job overview
- Scheduled 4 top-level executive meetings to coordinate and maintain various payment plans to ensure timeliness for client care
- Assisted email responses to frequent user queries on tax related concerns, improving problem resolution rate by 10%
- Managed average of 15+ incoming calls per day, while maintaining professional and friendly demeanor
- Responded to employee inquiries regarding compliance regulations and procedures
- Maintained up-to-date knowledge of current and emerging compliance regulations
- Monitored and assessed compliance risks associated with operational processes and procedures
GMC
Sr. Sales Consultant
12.2017 - 07.2019
Job overview
- Advocated for customers in completing initial financial paperwork and negotiation of pricing and loan terms of vehicles
- Led in maintaining customer professional communication expressed in 95% customer satisfactory score
- Maintained sales rate of 75% by identifying customer needs
- Established strong client relationships for increased customer loyalty and repeat business
- Provided exceptional customer service, addressing concerns promptly and professionally
Pilot Castrophe
Independent Adjuster
09.2017 - 11.2017
Job overview
- Developed and managed as Inside Adjuster implementing and piloting Xactimate Software
- Earned Emergency licensed for Florida and Texas for Independent adjusting
- Directed claims negotiations within allowable ranging from $1500-50,000 and supported successful litigations for advanced issues
- Built strong relationships with policyholders, fostering trust and ensuring accurate information gathering during claims process
- Assisted in special projects as needed, contributing valuable insights into team decision-making processes regarding claim handling initiatives or strategies changes
Mobile Infirmary
Certified Nursing Assistant (CNA)
04.2012 - 09.2017
Job overview
- Provided technical support, diagnosis of application errors and troubleshooting with system issues
- Implemented educational and clinical services programs; support end-user training
- Supported IT and nurses to evaluate current EHR functionality using efficient decision making processes
- Suggested innovative ideas, processes, and/or procedures for modifications to improve existing systems
- Applied comprehensive nursing abilities in the medical / surgical and critical care units
- Ensured accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status
- Complied with HIPAA standards in all patient documentation and interactions
- Used basic nursing techniques/procedures, aseptic practices and cardio-pulmonary techniques in numerous departments including Intensive Care Units, Pediatrics, and Emergency Room
Education
Auburn University-MontgomeryMontgomery, AL
Masters in Business Administration from Business Administration
05.2024
University Overview
GPA: 3.86
Huntingdon CollegeMontgomery, AL
Bachelor of Science from Business Management
05.2017
University Overview
GPA: 3.53
Jefferson Davis Community CollegeAtmore, AL
Associate of Science from General Studies
12.2014
University Overview
GPA: 3.3
Skills
- Strong Communicator
- Critical Thinker
- Analytical
- Collaborative
- Contract performance monitoring
- Evident Thrive/Thrive UX EHR platform
- Linux Operating System
- SQL
- Risk Identification
- Contract drafting
- Documentation Review
- Regulatory knowledge
- Quality assurance
- Contract proposals
Certification
Defense Acquisition Workforce Improvement Act (DAWIA) Contracting Certification
Affiliations
- National Contract Management Association (NCMA)
Languages
English
Native or Bilingual
Timeline
Contract Specialist
United States Air Force
03.2021 - Current
Compliance Officer
Alabama Department of Revenue
07.2019 - 02.2021
Sr. Sales Consultant
GMC
12.2017 - 07.2019
Independent Adjuster
Pilot Castrophe
09.2017 - 11.2017
Certified Nursing Assistant (CNA)
Mobile Infirmary
04.2012 - 09.2017
Huntingdon College
Bachelor of Science from Business Management
Jefferson Davis Community College
Associate of Science from General Studies
Auburn University-Montgomery
Masters in Business Administration from Business Administration
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