Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Saunders

Mechanicville,NY

Summary

Proficient Head Baker skilled at baking pies, cakes and pastries. Effective trainer and coach with an understanding of business operations, cost controls and inventory management. Desiring to twenty years of progressive experience to a growing team. Talented Baker offers twenty years' experience creating breads, rolls, bagels, cakes and muffins Bruegger's bakery. Exceeds performance targets with quality baking and great leadership abilities. History of growth, customer satisfaction and exemplary health scores. Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Experienced in wholesale orders, customer preparations and specialty creations. Setting and managing bakery goals, developing schedules and leading teams to produce exceptional results on consistent basis. History of creating delicious confections that build customer loyalty and business reputation. Talented baking professional and motivational leader. Energetic Baker with twenty years of experience setting high standards of customer service and product excellence. Expertise includes commercial bakeries and grocery store mass production with focus on quality baked goods.

Overview

5
5
years of professional experience

Work History

Head Baker

Bruegger's Bagels
08.2005 - 09.2006



  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Assisted with creating promotions to highlight bakery offerings and drive sales.
  • Opened store and baked bagels
  • Waited on customers and completed food orders

Deli Worker

Roasted Red Pepper
09.2003 - 01.2004
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.

Assistant Manager

Bruegger's Bagels
03.2001 - 08.2002
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Assistant Manager

Godiva Chocolates
09.1999 - 03.2002
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.

Education

Associate of Applied Science - Health And Wellness

Hudson Valley Community College
Troy, NY
05.2025

High School Diploma -

Bishop Maginn High School
Albany, NY
04.1994

Skills

  • Glaze, Icing and Topping Application
  • Cooking Machinery Operation
  • Mixing and Blending
  • Raw Materials Assessment
  • Equipment Preparation
  • Ingredients Measurement

Timeline

Head Baker

Bruegger's Bagels
08.2005 - 09.2006

Deli Worker

Roasted Red Pepper
09.2003 - 01.2004

Assistant Manager

Bruegger's Bagels
03.2001 - 08.2002

Assistant Manager

Godiva Chocolates
09.1999 - 03.2002

Associate of Applied Science - Health And Wellness

Hudson Valley Community College

High School Diploma -

Bishop Maginn High School
Andrea Saunders