Candice Tricarick

Provide oversight and leadership to the entire store team. Deliver customer experience and associate engagement. Teach, coach and develop associates to deliver excellent service, merchandising standards and operational excellence. Accountable for overall store results and success of key performance measures with a primary goal of driving sales and profitability.

• Guide profitability and meet store financial plans.
• Achieve payroll plan through managing store scheduling, monitoring labor costs and adapting to business conditions.
• Recruit and make hiring, pay and termination decisions for all levels of the store.
• Manage training processes on Kohl's culture and individual goals.
• Coach store team to increase their knowledge, provide opportunities for development and create succession plans.
• Managed teams of over 200 associates.
• Developed associates to achieve ASM and SM positions.
• Inventory management, shipping and receiving standards and required directives.
• Prevent Loss through associate education, maintaining product protection, ensuring company processes are followed and partnering with Loss Prevention.
• Ensure Merchandising standards and visual merchandising standards are executed.
• Maintain inventory levels on the selling floor to drive sales.
• Maintain a high level of customer engagement throughout the store.
• High level of customer service at point of sale and ensure time in line exceeds the customers expectations.
• Manage integrity and foster teamwork in an inclusive culture
• Ensure strong operational standards
• Access key performance indicators in order to adjust and drive sales.
• Monitor business to support customer needs
• Adhere to company safety policies
• Supported several new store openings

Oversee the human resources needs of employees, Mentor team leaders, Support team members, Create a culture that prioritizes guests, and Help deliver store sales goal.

• Lead and create a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard.
• Drive total store sales, understand your role in sales growth and how your area and team contribute to and impact total store profitability.
• Plan, lead and follow-up on organizational and operational change.
• Anticipate and identify changes in unique store trends.
• Leverage guest insights and feedback to drive the business and be the destination of choice for our guests.
• Build teams that are committed to continuous learning through ongoing observations and reinforcement of guest-service and sales behaviors.
• Take an active role in the development of leaders to be champions of a guest-centric culture.
• Lead an open-door culture where team members feel heard and issues are quickly resolved.
• Support leadership with creating schedules that fit both the guest and team members needs by teaching leaders the importance of understanding their team members scheduling desires.
• Leverage your expertise to guide all store leaders in hiring and onboarding.
• Develop and coach your team leaders to elevate the skills and expertise of the team.
• Establish a culture of accountability through clear expectations and performance management.
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment.