Andrea Schwandt
Seattle,WA
Summary
Professional with strong foundation in creating and managing engaging programs. Known for reliability and adaptability in dynamic environments, ensuring seamless event execution. Highly skilled in team coordination and effective communication to achieve impactful results.
Overview
5
5
years of professional experience
Work History
Activities Advisor
University of Washington Bothell
08.2024 - Current
- Monitored budget expenditures closely, maximizing available funds for program enhancements and improvements.
- Organized special events, providing unique opportunities for learning and enrichment.
- Championed continuous improvement initiatives, regularly monitoring program outcomes and adjusting strategies to maximize participant satisfaction and overall success.
- Increased community awareness of program offerings through targeted outreach efforts such as social media campaigns or local events participation.
- Developed and maintained strong relationships with community partners to enhance program offerings and resources.
- Collaborated with team members to design and implement innovative programs for various age groups.
Social Justice Civic Education Supervisor/ Student Engagement & Activities Intern
University of Washington Bothell
07.2023 - 06.2024
- Developed and implemented various intervention strategies to address individual student needs, resulting in improved student engagement across diverse populations.
- Assisted in the planning and execution of special events, contributing to memorable experiences for all attendees.
- Hosted events on campus that lead to increased sense of belonging on campus.
- Created an annual event for Asian American Pacific Islander Month.
- Established and updated objectives and tools for overall program and each department to enhance operations.
- Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
Manager
American Eagle Outfitters
09.2022 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Part-time Customer Service Associate
Wawa
03.2021 - 05.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Full-time Sales Associate
Victoria’s Secret Pink
08.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Masters in Education - Educational Change and Leadership
University of Washington
Bothell, Washington05-2024
Bachelor’s Degree - Elementary Education
Wilmington University
New Castle, Delaware05.2022
Associate of Science - Elementary Education
Delaware Technical Community College
Wilmington, Delaware12.2019
High School Diploma -
Middletown High School
Middletown, Delaware06.2017
Skills
- Team management
- Educational leadership
- Program assessment
- Problem-solving abilities
- Excellent communication
- Organizational skills
Awards/Acknowledgements
- Dean’s List for College at Delaware Technical Community College, Fall 2017, Spring 2018, Fall 2018, Spring 2019, Fall 2019
- Dean’s List for College at Wilmington University, Spring 2020, Summer 2020, Fall 2020, Spring 2021, Summer 2021, Fall 2021, Spring 2022
- Dean’s List for University of Washington Bothell, Fall 2022, Winter 2022, Spring 2023, Summer 2023
- Inducted into Kappa Delta Pi- National Honor Society for Education, Spring 2022
- Received School of Educational Studies Merit Scholarship, Fall 2023, Winter 2023
- Received Nomination for Student Academic Showcase, 01/24
Timeline
Activities Advisor
University of Washington Bothell
08.2024 - Current
Social Justice Civic Education Supervisor/ Student Engagement & Activities Intern
University of Washington Bothell
07.2023 - 06.2024
Manager
American Eagle Outfitters
09.2022 - 04.2023
Part-time Customer Service Associate
Wawa
03.2021 - 05.2022
Full-time Sales Associate
Victoria’s Secret Pink
08.2019 - 12.2020
High School Diploma -
Middletown High School
Masters in Education - Educational Change and Leadership
University of Washington
Bachelor’s Degree - Elementary Education
Wilmington University
Associate of Science - Elementary Education
Delaware Technical Community College
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