Andrea Segura
Cuba,United States
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Waitress/Cashier Helper
The Cuban Cafe
10.2023 - 01.2024
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
Waitress/Restaurant Hostess
El Bruno's Cantina Y Restaurante
09.2020 - 10.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Caregiver
Consumer Direct Services
03.2022 - 05.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
High School Diploma -
Cuba High School
Cuba, NM05.2022
Skills
- Guest Relations Management
- Customer Service
- Dining Area Maintenance
- Order Accuracy
- Safe Food Handling
- Food Station Setup
- Cash Handling
- Table Bussing
References
Hazel & Bruno Herrera 575-289-0294
Eddie & Delia Pacheco 575-289-0257
Esther Martinez 505-321-4302
Amanda Mondragon 505-376-0993
Timeline
Waitress/Cashier Helper
The Cuban Cafe
10.2023 - 01.2024
Caregiver
Consumer Direct Services
03.2022 - 05.2022
Waitress/Restaurant Hostess
El Bruno's Cantina Y Restaurante
09.2020 - 10.2023
High School Diploma -
Cuba High School