Andrea Sevilla
Diamond Bar,CA
Summary
Customer-focused professional with 5+ years of experience in retail and service industries.
Proven ability to handle customer inquiries, resolve complaints, and manage multiple tasks in fast-paced environments. Strong communicator with a dedication to delivering exceptional service, improving customer satisfaction, and contributing to team success.
Seeking to leverage skills in a dynamic customer service role.
Overview
5
5
years of professional experience
Work History
Style Consultant
Target
Colorado Springs, Colorado
06.2023 - 08.2024
- Ensure product availability by keeping the Apparel & Accessories area replenished and organized with full size ranges
- Provided personal styling advice to clients based on their individual needs and preferences.
- Organizing and stocking merchandise on store racks and shelves to ensure products are readily available for customers. All responsibilities include unloading deliveries, sorting items by category or size, restocking, and ensuring displays are neat and organized.
Sales Associate
Fit2Run
Coconut Creek, Florida
12.2022 - 06.2023
- Assisting customers in finding and purchasing footwear, providing product information, and ensuring a positive shopping experience.
- Stocking backroom, maintaining store cleanliness, processing transactions, and helping with online orders.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Fulfillment Expert
Target
Coral Springs, Florida
11.2021 - 10.2022
- Selecting products from the floor or backroom store shelves to fulfill customers online orders.
- Responsibilities include accurately picking items based on order details, ensuring the correct quantities and quality, and packing them for shipment or pick up.
- Meet deadlines in a fast paced environment
Warehouse Associate
ABB Optical Distributor Group
Coral Springs, Florida
01.2020 - 09.2021
- Preparing and packing items for shipment.
- Carefully packing items in boxes, labeling shipments, and ensuring that all orders are accurate and complete.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
Education
Monarch Highschool
Coconut Creek, FloridaSkills
- Returns processing
- Inventory assistance
- Warehousing functions
- Shipping procedures
- Stock replenishment
- Retail merchandising expertise
- Truck unloading
Timeline
Style Consultant
Target
06.2023 - 08.2024
Sales Associate
Fit2Run
12.2022 - 06.2023
Fulfillment Expert
Target
11.2021 - 10.2022
Warehouse Associate
ABB Optical Distributor Group
01.2020 - 09.2021
Monarch Highschool