Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Andrea Singleton

Plano,TX

Summary

Dynamic owner/operator with a proven track record at A+ House Cleaning Services, excelling in operations management and customer support. Skilled in developing efficient processes and training staff, I foster strong client relationships and ensure service excellence. Fluent in Spanish and Quechua, I bring a detail-oriented approach to every project.

Overview

17
17
years of professional experience

Work History

Owner/Operator

A+ House Cleaning Services
01.2020 - Current
  • Managed daily operations to ensure high-quality cleaning services and customer satisfaction.
  • Developed and implemented efficient scheduling processes to optimize staff productivity.
  • Trained and mentored new employees on best cleaning practices and safety protocols.
  • Established strong client relationships through consistent communication and service excellence.
  • Implemented a sales process that produced a strong customer base.

Crew Member

McDonald's Restaurant
01.2020 - 11.2023
  • Delivered exceptional customer service by efficiently handling orders and addressing inquiries.
  • Operated kitchen equipment to prepare food items in compliance with safety standards.
  • Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.

Crew Member

Kid Mania
02.2014 - 10.2020
  • Took orders, prepared meals, and collected payments..
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of restaurant.

Sales Associate

My Moda
03.2008 - 11.2013
  • Drove sales by providing exceptional customer service and product knowledge.
  • Assisted in maintaining visual merchandising standards to enhance store presentation.
  • Handled cash transactions efficiently and accurately while adhering to company cash handling policies.

Education

High School Diploma -

La Convencion
Quillabamba, Peru
06-1997

Skills

  • Operations management
  • Comprehensive documentation skills
  • Hiring
  • Effective business planning
  • Customer support
  • Deep cleaning expertise
  • Interior and exterior cleaning
  • Complex Problem-solving
  • FLUENT IN SPANISH
  • FLUENT IN QUECHUA
  • Focused and detail-oriented
  • Professional and courteous

Languages

Spanish
Native or Bilingual
Quechua
Native or Bilingual

Timeline

Owner/Operator

A+ House Cleaning Services
01.2020 - Current

Crew Member

McDonald's Restaurant
01.2020 - 11.2023

Crew Member

Kid Mania
02.2014 - 10.2020

Sales Associate

My Moda
03.2008 - 11.2013

High School Diploma -

La Convencion