Andrea Spencer
Summary
Experienced with patient scheduling, medical records management, and front-desk operations. Utilizes effective communication and organizational skills to enhance patient care and office efficiency—knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
12
12
years of professional experience
Work History
Receptionist
Grayson & Associates
05.2013 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Coordinated patient scheduling, check-in, check-out, and billing payments.
- Assisted with medical coding and billing tasks
- Adhered to strict HIPAA guidelines to protect patient privacy
Education
Associate of Applied Science - Office Administration-Medical
Lawson State Community College
Birmingham, AL05-2025
Skills
- Effective organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Customer/Client relations
Timeline
Receptionist
Grayson & Associates
05.2013 - Current
Associate of Applied Science - Office Administration-Medical
Lawson State Community College
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