Summary
Overview
Work History
Education
Skills
2021 and 2024 Presidents Club Award winner
Timeline
Generic

Andrea Steffen

Erlanger,KY

Summary

Dynamic Account Executive with Amedisys Home Health, skilled in strategic selling and client relationship building. Consistently exceeded sales targets by identifying new business opportunities and fostering strong relationships. Adept at pipeline management and enhancing client satisfaction through effective communication, driving long-term loyalty and business growth.

Overview

15
15
years of professional experience

Work History

Account Executive in Buisness Development

Amedisys Home Health
10.2019 - Current
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Monitored industry trends and competition, adjusting sales strategies accordingly to maintain a competitive edge in the market.
  • Increased market share within territory through diligent research and identification of new business opportunities.
  • Built relationships with customers and community to promote long term business growth.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Effectively communicate with hospital teams, insurance agencies, care coordination team, physican offices and acute rehab facilities to ensure patients receive quality care at home.

Certified Occupational Therapy Assistant

Villaspring Of Erlanger
09.2010 - 09.2019
  • Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results.
  • Adapted treatment approaches according to individual patient preferences, ensuring engagement in the therapeutic process.
  • Improved patient outcomes by implementing individualized treatment plans and collaborating with interdisciplinary teams.
  • Assisted patients with completing basic daily living activities such as grooming, dressing and self-feeding.
  • Implemented evidence-based practices into daily clinical work, staying abreast of current research and trends in the field.
  • Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served.
  • Built rapport with patients and families, fostering trust and open communication for optimal therapy outcomes.
  • Supported patients during transitions from hospitalization to outpatient or home-based rehabilitation settings.

Education

Associate of Science - Certified Occupational Therapy Assistant

Brown Mackie College
Ft. Mitchell, KY
06-2010

Bachelor of Arts - Business Communication

University of Kentucky
Lexington, KY
12-2001

Skills

  • Client relationship building
  • Account management
  • Relationship building and management
  • Pipeline management
  • Strategic selling
  • Sales quota achievement
  • Business development and planning
  • Lead development
  • Interpersonal skills
  • Strong relationships

2021 and 2024 Presidents Club Award winner

Presidents Club Winner- 10% year over year growth

Continuously exceed monthly sales goals

Member of the business development advisory board

Timeline

Account Executive in Buisness Development

Amedisys Home Health
10.2019 - Current

Certified Occupational Therapy Assistant

Villaspring Of Erlanger
09.2010 - 09.2019

Associate of Science - Certified Occupational Therapy Assistant

Brown Mackie College

Bachelor of Arts - Business Communication

University of Kentucky

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