Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
Hi, I’m

ANDREA STURM

Chicago,IL

Summary

Doctoral Graduate in Project Management.

Dynamic and resilient Doctoral of Management graduate with a profound journey of personal and professional growth. Adept at leveraging analytical and problem-solving skills to deliver impactful results across diverse roles. Committed to fostering meaningful interactions through exceptional communication and active listening. Eager to contribute to organizational success while continuously enhancing professional expertise in project management.

Key Expertise and Core Accomplishments.

  • Data Management
  • Data Collection
  • Interviewing Technics
  • Customer Engagement
  • Organizational Management
  • Analytical Problem Solving

Completed a Ph.D. In Project Management, enhancing credibility and expertise. Demonstrated exceptional interviewing skills, increasing candidate engagement and satisfaction. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
years of professional experience
1
Certificate

Work History

RTI International

In-person Interviewer
08.2024 - Current

Job overview

Conducting interviews for a national health study, ensuring accurate data collection and participant engagement.

  • Interviews will be conducted with participants to assess eligibility for the health study.
  • Facilitate in-person interviews, providing clear information about the study.
  • Utilize data-driven tracking systems to optimize candidate recruitment.
  • Maintains accurate records of interview outcomes for timely follow-up.
  • Conducted interviews with participants to assess eligibility.

Everise

Customer Account Service
07.2020 - 08.2024

Job overview

Provided exceptional customer service and support in a remote setting.

State Farm

  • Assisted customers with inquiries and account management.
  • Utilized effective communication skills to enhance customer experience.

H&R BLOCK

Supported technology and tax professionals in remote capacity.

  • Provided technical assistance to tax professionals.
  • Ensured smooth operations of technology systems for client services.

Davis Vision

Supported insurance coverage and technology for providers in a remote environment.

  • Assisted providers with insurance inquiries and technology support.
  • Maintained high levels of customer satisfaction through effective communication.

NORC at the University of Chicago

Contact Tracer
07.2020 - 03.2023

Job overview

Conducted contact for the Maryland Department of Health, ensuring public health safety.

  • Engaged with individuals to gather information for contact tracing.
  • Maintained confidentiality and accuracy in data collection.

Education

Colorado Technical University
Colorado Springs, CO

Ph.D. from Project Management
04.2024

University Overview

  • Dissertation: What are the policies that shape the affordable housing outcomes in Cook County, Chicago, Illinois?

Colorado Technical University
Colorado Springs, CO

MS from Project Management
10.2018

University Overview

Skills

  • Cross-Functional Project Coordination
  • Human Resources
  • Effective Organizational Management
  • Structured Interview Techniques
  • Administrative Experience
  • Negotiation
  • Account Relationship Coordination
  • Accounts Receivable
  • Office Management
  • Analytical Research Skills

Certification

  • Health Insurance License
  • Property & Casualty License
Availability
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

In-person Interviewer
RTI International
08.2024 - Current
Customer Account Service
Everise
07.2020 - 08.2024
Contact Tracer
NORC at the University of Chicago
07.2020 - 03.2023
Colorado Technical University
MS from Project Management
  • Health Insurance License
  • Property & Casualty License
Colorado Technical University
Ph.D. from Project Management
ANDREA STURM