Hi, I’m
Andrea Tall
Multi-Industry Professional
Houston,TX
Overview
6
years of professional experience
Work History
The Civil SocietyHouston, TX
Middle School Math Tutor
04.2024 - 01.2025
Job overview
- Prepared and administered math and english assessments to identify student strengths and weaknesses.
- Counseled students on study habits and organizational skills needed for success in mathematics courses.
- Collaborated with teachers to develop appropriate lesson plans for each student's needs.
- Supported students by identifying and addressing specific concerns.
- Maintained records of student progress by tracking grades, attendance, test scores.
- Conducted tutoring sessions at schools, homes and public spaces.
- Motivated students with accurate feedback and positive reinforcement.
Rocket Wraps & SignsHouston, Texas
Sales Representative
01.2025 - Current
Job overview
- Provided first-rate service to all customers and potential customers.
- Drafted, finalized and submitted paperwork to complete sales.
- Opened and closed shop daily, ensuring operational readiness and customer-facing excellence
- Contacted, and closed high-quality sales leads; averaged 14 new clients per week, with a peak of 21
- Built lasting relationships with major clients including NASA, Red Bull, and Hilton, driving repeat business and referrals
- Managed outside installation projects, coordinating timelines and logistics for a seamless client experience
- Collaborated with in-house graphics team and garage to ensure design accuracy and project success
- Handled all customer communications, including greeting walk-ins, answering calls and emails, and processing payments
- Conducted follow-ups to ensure customer satisfaction, resolving any concerns proactively
- Trained and mentored new hires on sales processes, customer service standards, and shop procedures
- Doubled overall shop sales within the first 3 months through strategic lead conversion and relationship-building
- Sustained doubled sales growth consistently over a 7-month period through excellent customer satisfaction negotiation and strong brand representation
Galaxy FBOConroe, TX
Customer Service Representative
10.2021 - 08.2023
Job overview
- Provided exceptional customer service to meet customer needs and exceed expectations.
- Developed strong customer relationships to encourage repeat business.
- Responded to high volume customer inquiries daily via phone, email, and chat in timely manner with utmost professionalism and enthusiasm.
- Maintained a clean and welcoming facility.
- Managed customer accounts, input customer preferences and billing information.
- Responsible for processing invoicing and payments.
- Increased customer satisfaction ratings by consistently creating unmatched memorable customer service experiences to customers.
Cameron OpticalMontgomery, TX
Paraoptometric Assistant
12.2019 - 10.2021
Job overview
- Performed administrative tasks such as scheduling appointments, filing paperwork, answering phones.
- Input data entry of patient information into electronic medical records system.
- Verified insurance eligibility for patients prior to their appointment.
- Assisted in pre-testing procedures such as tonometry and refraction.
- Collected payments from patients at time of service while providing detailed explanation of charges.
- Educated patients on contact lens care, insertion, removal, and hygiene practices.
- Trained new staff on optometric testing procedures and clinic protocols.
Education
Montgomery High SchoolMontgomery, TX
DIPLOMA
05-2020
LoneStar CollegeThe Woodlands, TX
Associate of Arts from Business
12-2023
University Overview
- [Spring 2022-Fall 2023] - Dean's List
- Member of English Honor Society
Skills
- Adaptability
- Continuous Development
- Customer Service
- Creativity and Innovation
- Multitasking
- Detail Oriented
- Positive Attitude
- Collaboration and Teamwork
Work Type
Full TimeTimeline
Sales Representative
Rocket Wraps & Signs
01.2025 - Current
Middle School Math Tutor
The Civil Society
04.2024 - 01.2025
Customer Service Representative
Galaxy FBO
10.2021 - 08.2023
Paraoptometric Assistant
Cameron Optical
12.2019 - 10.2021
Montgomery High School
DIPLOMA
LoneStar College
Associate of Arts from Business