Andrea Trevino
Summary
Accomplished cosmetologist with expertise in customer consultation and sales, previously self-employed. Enhanced client satisfaction and retention through friendly communication and active listening. Boosted salon revenue by upselling services. Licensed professional adept at maintaining hygiene standards and staying current with industry trends. Proven ability to collaborate effectively, demonstrated during tenure as a pharmacy technician at Walgreen's Pharmacy.
Overview
2026
2026
years of professional experience
Work History
Cosmetologist
Self Employed Services
2016 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Answered phone calls and emails to schedule client appointments.
Pharmacy Technician
Walgreen's Pharmacy
01.2015 - 01.2015
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Counted, measured, and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
Education
Cosmetologist -
Vogue College
San Antonio, TX03.2023
Pharmacy Technician -
Kaplan College
San Antonio, TX01.2015
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Clear communication
- Men and women haircuts
- Customer consultation
- Social media promotion
- Sales expertise
- Sales and upselling
- Nail care services
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Pharmacy Technician
Walgreen's Pharmacy
01.2015 - 01.2015
Cosmetologist
Self Employed Services
2016 - Current
Cosmetologist -
Vogue College
Pharmacy Technician -
Kaplan College
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