Andrea Villarreal
Rosenberg,TX
Summary
With experience in the dental field and front desk receptionist of and electrical company, I am comfortable working with people. I am also good at time management and keeping my area presentable and organized.
Overview
20
20
years of professional experience
Work History
Front Desk Receptionist
American Electrical
Houston, TX
07.2022 - 12.2024
- Managed front desk operations, ensuring efficient client check-in and appointment scheduling.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized reception area, facilitating smooth workflow and professional atmosphere.
- Utilized multi-line phone system to handle incoming calls and direct them appropriately.
Registered Dental Assistant
Villalon Callis Pediatric Dentistry & Orthodontics
Sugar Land, TX
12.2004 - 08.2017
- Assisted in patient preparation and comfort during dental procedures.
- Maintained sterilization protocols for instruments and equipment to ensure safety.
- Collaborated with dentists to determine treatment plans and facilitate patient care.
- Educated patients and families on oral hygiene techniques and post-treatment care.
- Monitored inventory levels of dental supplies, placing orders as necessary to avoid shortages.
- Trained new staff on office procedures, protocols, and patient interaction techniques.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Education
Dental Hygiene
Wharton County Junior College Richmond Tx
RichmondHigh School Diploma -
LV Hightower High
Missouri City, TX06-2001
Skills
- Time management
- Listening skills
- Attention to detail
Timeline
Front Desk Receptionist
American Electrical
07.2022 - 12.2024
Registered Dental Assistant
Villalon Callis Pediatric Dentistry & Orthodontics
12.2004 - 08.2017
Dental Hygiene
Wharton County Junior College Richmond Tx
High School Diploma -
LV Hightower High