Proactive, customer- orientated professional seeking to maintain a full-time position that offers challenges utilizing interpersonal skills, excellent time management and problem-solving skills, with a chance of possible promotion within the company.
Hi, I’m
Andrea White
Vallejo,CA
Summary
Overview
11
years of professional experience
1
Certification
1
Language
Work History
Sentry Security Services
Security Guard
02.2022 - 03.2024
Job overview
- Monitored premises to prevent theft and maintain secure environment.
- Conducted regular patrols to ensure safety and security protocols were followed.
- Responded promptly to emergencies and effectively resolved situations.
7-Eleven
Assistant Manager
05.2021 - 10.2021
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supported manager in budgeting, forecasting, and strategic planning for the department.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Bowlero Corp
Food Runner
02.2020 - 03.2020
Job overview
- Maintained speed of service for food orders while minimizing errors and complaints.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Experienced in effectively communicating with servers to prioritize and manage orders.
Minted
Customer Service Representative/Call Center Temp
10.2019 - 12.2019
Job overview
- Provided excellent customer service through phone and email communication for client inquiries.
- Resolved billing issues and processed transactions for customers in a timely manner.
- Utilized CRM systems to update customer accounts and ensure accurate record keeping.
Amazon
Prime Now Shopper Temp
02.2018 - 10.2018
Job overview
- Efficiently picked and packed grocery items for delivery within specified timeframes.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
PERSONAL PROTECTIVE SERVICES
Security Guard
03.2017 - 09.2017
Job overview
- Patrol the area
- Watch the equipment for events
- Direct people from restricted areas
- Make sure doors remain locked.
American Guard Services
Security Guard
09.2016 - 01.2017
Job overview
- Check in and out incoming trucks
- Handle paperwork and handing out tags
- Retrieve drivers' information.
ThredUP Inc
Warehouse Associate
06.2016 - 11.2016
Job overview
- Pick customers' orders so they can get ready to be packed and shipped out for delivery.
Unified Protective Services
Security Guard
10.2015 - 03.2016
Job overview
- Report any suspicious activities, protect the property, assets, or people.
Safeway
Deli Clerk/Assistant Manager
06.2014 - 02.2015
Job overview
- Food prep, cashiering, daily meat cutting
- Assistant Manager Role: Give my coworkers their assignments or stations for the day, daily ordering, Facing of the shelves removing soon to be outdated food, Organizing the freezers when new shipments come, Solving issues for customers
- Stocking
Famous Dave's BBQ
Hostess
06.2013 - 08.2013
Job overview
- Greet the guest while opening the door for them, placing them on the waiting list if there are no available tables, maintain cleaning the bathroom and windows.
Hometown Buffet
Cashier
12.2012 - 07.2013
Job overview
- Handle all cash transactions of incoming guests, maintain the cleanliness of the soda machine, floors, and windows
- If it is too busy sometimes I have to help out and bus the tables.
Education
Everest CollegeHayward, CA
Tradeschool in Massage Therapy
10.2012
University Overview
Impact Academy Of Arts & TechnologyHayward, CA
High school diploma in General Education
09.2012
University Overview
Skills
- Assistant Manager Experience
- Communication/ Sales/ Organization
- Conflict Resolution
- Customer Service
- Restaurant Experience
- Security
- Warehouse Experience
Certification
Guard Card
Timeline
Security Guard
Sentry Security Services
02.2022 - 03.2024
Assistant Manager
7-Eleven
05.2021 - 10.2021
Food Runner
Bowlero Corp
02.2020 - 03.2020
Customer Service Representative/Call Center Temp
Minted
10.2019 - 12.2019
Prime Now Shopper Temp
Amazon
02.2018 - 10.2018
Security Guard
PERSONAL PROTECTIVE SERVICES
03.2017 - 09.2017
Security Guard
American Guard Services
09.2016 - 01.2017
Warehouse Associate
ThredUP Inc
06.2016 - 11.2016
Security Guard
Unified Protective Services
10.2015 - 03.2016
Deli Clerk/Assistant Manager
Safeway
06.2014 - 02.2015
Hostess
Famous Dave's BBQ
06.2013 - 08.2013
Cashier
Hometown Buffet
12.2012 - 07.2013
Everest College
Tradeschool in Massage Therapy
Impact Academy Of Arts & Technology
High school diploma in General Education
Guard Card
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