Andrea Wilcox

Dynamic and results-oriented professional with a proven track record at Yellow Brick Road Day Care, specializing in enhancing classroom management and student engagement. Core competencies include proficiency in Microsoft Excel and bilingual communication, facilitating effective solutions and fostering a positive learning environment. Demonstrated ability to streamline processes, achieving over 30% efficiency improvement. Committed to continuous development in educational strategies and methodologies.

CNA's Assistant, El Centro Regional Medical Center, El Centro, California, 01/01/14, 12/31/15, Assisted with patients' calls and determined how to best help them., Provided physical support for patients or residents with daily activities and personal hygiene.

• Barista, Starbucks, Santee, California, 03/01/17, 02/28/22, Presented a welcoming environment to customers., Collected orders, prepared drinks, teas, and other drinks to customer specifications., Operated cash registers and credit card machines., Helped with customers complaints and questions.
• Receptionist, European Wax Center, Santee, California, 06/01/21, 09/30/21, Greeted Guests and checked them in at the appropriate time with the right wax specialist., Responsible for all opening and closing procedures of the center., In charge of managing the flow of guests in and out of the center and assisting with questions if needed., Helped with customers calls for booking, cancellations, or reminders.
• Medical Front Office Assistant, Marque Urgent Care, 01/01/18, 04/30/18, Wrote files and assisted by answering phones and scheduled appointments., Welcomed patients and obtained their personal information such as address and insurance information.
• Sales Associate, Coach Outlet, Alpine, California, 07/01/16, 03/31/17, Welcomed customers., Addressed questions and assisted customers' needs., Facilitated payments and worked on a point of sale system., Provided a rich history of how Coach was born and used exceptional techniques to accessorize and presented the modern luxury experience.