Andrea Wilson
Burlington,NJ
Summary
Dynamic Direct Support Manager and Team Lead at NeuroRestorative with a proven track record in staff management and crisis prevention. Skilled in CPR/AED, showcasing exceptional teamwork and professionalism. Achieved significant improvements in employee supervision and client training outcomes, ensuring compliance and enhancing operational efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Direct Support Manager
NeuroRestorative
12.2020 - Current
- Monitors health of persons being served; documents; communicates with medical professionals as appropriate; implements preventive strategies to limit illness and serious incidents; reviews and monitors documentation across all shifts.
- Purchases and maintains medical supplies and equipment in consultation with program director; communicates with employees and may assist with training on proper use.
- Supervises Direct Care Staff
- Oversees the day-to-day operation of the program including delivery of supports, implementation of person-centered plans, health care, advocacy, customer engagement, regulatory compliance and when applicable, oversight of the physical environment.
- Attends and assists with routine progress meetings.
- Maintains licensing compliance for program services and supports; implements Network compliance plan; manages individual rights implementation.
- When assigned, assures safety of individual’s funds and property; monitors spending and reconciles individual’s financial accounts monthly
Team Lead
NeuroRestorative
10.2007 - 12.2020
- Participates in client training to assure client objectives and company goals are achieved.
- Participates in community outings, house orientation to all new employees, serve as a role model to all house staff assuring that documentation is completed accurately and timely.
- Performs other delegated duties as assigned.
- Understands and ensures adherence to company policies and procedures, also ensure compliance with relevant external regulatory statutes and standards.
Education
High School Diploma -
Trenton High School
Trenton, NJ06-1999
Skills
- Reliable
- Teamwork
- Professionalism
- Time management
- Staff scheduling
- Crisis prevention intervention (CPI)
- Team collaboration
- Certified in CPR/AED
- Employee supervision
- Multitasking
- Goal setting
- Staff management
Certification
- CPR/First Aid
- Medication Management
- CPI
- QBISP
- Abuse & Neglect
Timeline
Direct Support Manager
NeuroRestorative
12.2020 - Current
Team Lead
NeuroRestorative
10.2007 - 12.2020
- CPR/First Aid
- Medication Management
- CPI
- QBISP
- Abuse & Neglect
High School Diploma -
Trenton High School
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