Debra L. Reed
Wellsville
Summary
Experienced with developing and overseeing individualized care plans. Utilizes strong leadership to enhance team performance and client satisfaction. Track record of effective communication, conflict resolution, and adaptability in dynamic environments.
Professional support expert prepared for leadership roles in direct care environments. Known for implementing effective support strategies and improving client well-being. Focused on fostering collaborative team environments and driving results. Reliable, adaptable, and skilled in communication and problem-solving.
Overview
33
33
years of professional experience
Work History
Direct Support Manager
COF Training Service
- Staffing to accomplish service delivery –hire, fire, train, discipline; oversee Data Collection Quality and Entry/ Submission; development of Individual/Family Relations
- Provides oversight, monitoring, and documentation of Individual Residential Service attendance
- Guides and participates in PCSP/PBSP/RA Process- development, implementation and maintenance (updated as close to real time as possible) maximizing input of individual receiving services or their guardian
- Participates in BASIS Process- Meeting Attendance; Support Data-collection, preparation and submission.
- Residential Supports, Integration Activities, Employment Opportunities, and access to Healthcare Services
- Accessing necessary supplies/funds for Individuals participation in activities
- Staffing to cover individual needs-within given DSP hours budget and as appropriate for health, safety, and welfare of Individuals receiving service.
- Hire/Fire-according to given DSP hours budget with Area Director oversight
- DSP disciplinary actions/training enforcement/oversight
- DSP Time Card management-corrections, PTO approval, final approval
- On-site, Vigilant, Mobile, Actively Engaged in Individual care/ DSP oversight
- Provide and/or observe direct Individual care as needed
- Complete service documentation as needed
- Facility maintenance coordination as needed
- Individuals and business supply ordering as needed
- Provide direct in-person oversight and conduct OJT for 1st shift DSP
- Planning and Leading DSP meetings for 1st, 2nd, and 3rd shift planning
- Emergency drill documentation review and routing-
- Responsible for running Day Center Drills or delegating this to be done
- Responsible for maintaining and routing documentation for Emergency drills for Residential Settings and provider-owned Day Service Settings
- Participate in Weekend Supervisory Rotation
- Serve on Committees as assigned
- Work as a team with peer managers
- Carry Company phone and respond to calls in a reasonable amount of time
Direct Support Manager
COF Training Service
- Staffing to accomplish service delivery –hire, fire, train, discipline; oversee Data Collection Quality and Entry/ Submission; development of Individual/Family Relations
- Provides oversight, monitoring, and documentation of Individual Residential Service attendance
- Guides and participates in PCSP/PBSP/RA Process- development, implementation and maintenance (updated as close to real time as possible) maximizing input of individual receiving services or their guardian
- Participates in BASIS Process- Meeting Attendance; Support Data-collection, preparation and submission.
- Residential Supports, Integration Activities, Employment Opportunities, and access to Healthcare Services
- Accessing necessary supplies/funds for Individuals participation in activities
- Staffing to cover individual needs-within given DSP hours budget and as appropriate for health, safety, and welfare of Individuals receiving service.
- Hire/Fire-according to given DSP hours budget with Area Director oversight
- DSP disciplinary actions/training enforcement/oversight
- DSP Time Card management-corrections, PTO approval, final approval
- On-site, Vigilant, Mobile, Actively Engaged in Individual care/ DSP oversight
- Provide and/or observe direct Individual care as needed
- Complete service documentation as needed
- Facility maintenance coordination as needed
- Individuals and business supply ordering as needed
- Provide direct in-person oversight and conduct OJT for 1st shift DSP
- Planning and Leading DSP meetings for 1st, 2nd, and 3rd shift planning
- Emergency drill documentation review and routing-
- Responsible for running Day Center Drills or delegating this to be done
- Responsible for maintaining and routing documentation for Emergency drills for Residential Settings and provider-owned Day Service Settings
- Participate in Weekend Supervisory Rotation
- Serve on Committees as assigned
- Work as a team with peer managers
- Carry Company phone and respond to calls in a reasonable amount of time
East Central COOP in Educations
08.2022 - Current
- Instructed small groups in concepts and specific techniques outlined in lesson plans.
- Assisted students struggling with class materials by mentoring individually and helping with specific problems.
- Helped supervising teachers manage the classroom and implement lesson plans.
- Supported needs of special education students with one-on-one care, alternative testing, and group assistance.
- Improved student support by building positive relationships between parents, administrators, and teaching staff.
- Adhered to IPE and BIP plans with strict attention to requirements and goals.
- Stayed current on changes in teaching techniques and student support requirements by attending numerous training courses.
- Responded to emergencies with calm, level-headed approaches to de-escalate and calm students.
- Keep order during unstructured times such as transitions between classes, bus lines, and lunch periods.
- Boosted student learning by carrying out pre-planned activities.
- Supported teachers by completing assigned tasks.
- Utilized conscious discipline strategies and techniques when working with students.
- Built strong relationships with students, staff and parents.
- Created a physically safe environment free of hazards.
- Maximize instructional time by supporting students.
- Assisted with tasks and work duties during slow periods to maintain team productivity.
On Site Property Manager
Key Management
10.2021 - 04.2022
- Basic Responsibility : To handle day to day management of assigned properties in conjunction with company policies.
- Specific Responsibilities: Oversee the day-to-day operations of the project, including, but not limited to rent collections, bank deposits,management reports, apartment rentals, pre-occupancy and post occupancy,inspections, delegate and monitor work orders, terminations , assistant hiring , rule enforcement, and handling project emergencies.
- Prepare new leases and all resident forms. Complete all documentation and the orientation of new residents.
- Document all complaints and take proper action. Monitor maintenance personnel to insure residents satisfaction. Monitor maintenance to see that work is being handled properly.
- Review, interview,screen and approve prospective residents to assure, as much as possible, acceptable quality tenants as well as updating the project waiting list on a regular basis:
- Administer and follow purchase order policy and work to control project expenses to operate in the budgetary guidelines.
- Submit reports to Cooperate including weekly reports and other management reports in a timely manner.
- Demonstrate good listening skills
- Strong written and verbal communication skills
- Sound knowledge of telephone etiquette
- Ability to converse pleasantly with positive attitude
- Enthusiastic/high energy level
- High level of integrity
- Detail oriented
- Ability to handle confidential matters
- Ability to multi-task
- Ability to organize
- Ability to work with minimal supervision
- Working knowledge in a windows environment including navigation skills
- Working knowledge of Office 365
Direct Support Professional
COF Training Service
08.1998 - 08.2021
- Guided clients in administering proper dose and timing of medications.
- Wrote reports detailing support and service provided throughout each shift.
- Helped clients to gain independence and quality of life.
- Supported client social and learning needs and environment as directed.
- Recreational activities and medical appointments for assigned clients.
- Assisted with client transportation, bathing, and meal preparation.
- Provided encouragement, coaching, and emotional support to help clients achieve established goals.
- Provided active treatment services as outlined in personal care plans.
- Drove client goal achievement through skill training and therapeutic instruction.
- Improved patient care and outcomes through close collaboration with the healthcare team.
- Optimized client care with interdisciplinary case reviews alongside qualified teams.
- Maintained schedules for medical and social needs, including transporting clients to appointments.
- Encouraged patient independence with caring support for personal hygiene and mobility needs.
- Assisted with client nutrition by shopping for healthy ingredients and preparing balanced meals.
- Delivered expert care to clients convalescing or incapacitated by illness or injury.
- Supported individuals’ personal hygiene by helping with basic tasks.
- Trained family members to provide bedside care.
- Helped family members develop skills for short- and long-term care needs.
- Kept clients mobile using training in safe mobility assistance.
- Provided clients with communication assistance, typing correspondence and obtaining information from outside sources.
- Organized effective medication plans to keep clients current with prescriptions.
Paraprofessional
East Central COOP in Education
05.1994 - 08.1998
- Instructed small groups in concepts and specific techniques outlined in lesson plans.
- Assisted students struggling with class materials by mentoring individually and helping with specific problems.
- Helped supervising teachers manage the classroom and implement lesson plans.
- Supported needs of special education students with one-on-one care, alternative testing, and group assistance.
- Improved student support by building positive relationships between parents, administrators, and teaching staff.
- Adhered to IPE and BIP plans with strict attention to requirements and goals.
- Stayed current on changes in teaching techniques and student support requirements by attending numerous training courses.
- Responded to emergencies with calm, level-headed approaches to de-escalate and calm students.
- Keep order during unstructured times such as transitions between classes, bus lines, and lunch periods.
- Boosted student learning by carrying out pre-planned activities.
- Supported teachers by completing assigned tasks.
- Utilized conscious discipline strategies and techniques when working with students.
- Built strong relationships with students, staff and parents.
- Created a physically safe environment free of hazards.
- Maximize instructional time by supporting students.
- Assisted with tasks and work duties during slow periods to maintain team productivity.
Paraprofessional
USD 202 Turner School
05.1993 - 08.1995
- Instructed small groups in concepts and specific techniques outlined in lesson plans.
- Assisted students struggling with class materials by mentoring individually and helping with specific problems.
- Helped supervising teachers manage the classroom and implement lesson plans.
- Supported needs of special education students with one-on-one care, alternative testing, and group assistance.
- Improved student support by building positive relationships between parents, administrators, and teaching staff.
- Adhered to IPE and BIP plans with strict attention to requirements and goals.
- Stayed current on changes in teaching techniques and student support requirements by attending numerous training courses.
- Responded to emergencies with calm, level-headed approaches to de-escalate and calm students.
- Keep order during unstructured times such as transitions between classes, bus lines, and lunch periods.
- Boosted student learning by carrying out pre-planned activities.
- Supported teachers by completing assigned tasks.
- Utilized conscious discipline strategies and techniques when working with students.
- Built strong relationships with students, staff and parents.
- Created a physically safe environment free of hazards.
- Maximize instructional time by supporting students.
- Assisted with tasks and work duties during slow periods to maintain team productivity.
Education
High School -
Bonner Springs High School
Bonner Springs, Ks05.1987
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Problem-solving abilities
- Team collaboration
- Active listening
- Adaptability and flexibility
- Relationship building
- Crisis management
Timeline
East Central COOP in Educations
08.2022 - Current
On Site Property Manager
Key Management
10.2021 - 04.2022
Direct Support Professional
COF Training Service
08.1998 - 08.2021
Paraprofessional
East Central COOP in Education
05.1994 - 08.1998
Paraprofessional
USD 202 Turner School
05.1993 - 08.1995
Direct Support Manager
COF Training Service
Direct Support Manager
COF Training Service
High School -
Bonner Springs High School