Job Search Status
Open to workDesired start date: 2 weeks notice
Open To Work
Andrea Wilson-Henry
Baton Rouge,LA
Work Preference
Summary
Dynamic Store Manager with a proven track record at Dollar General, excelling in customer service and team leadership. Enhanced inventory management processes, significantly reducing shrinkage rates while optimizing staff scheduling for improved productivity. Committed to training and mentoring, fostering a positive work environment that drives sales and operational efficiency.
Overview
20
20
years of professional experience
Work History
Store Manager
Dollar General
2017.04 - Current
- Directed daily store operations, ensuring adherence to company policies and procedures.
- Assisted in managing inventory levels. Supported stock audits to maintain accuracy. Aided in optimizing product placement to enhance sales.
- Facilitated training and mentorship for team members on customer service standards and operational efficiency.
- Optimized staff scheduling to enhance productivity and control labor costs.
- Led daily operations, ensuring optimal store performance and customer satisfaction.
- Managed inventory control processes to maintain stock levels and reduce shrinkage.
- Trained and developed team members on company policies and operational procedures.
- Implemented visual merchandising strategies to enhance product presentation and sales.
- Oversaw scheduling to optimize labor costs while meeting customer demand.
- Conducted regular store audits to ensure compliance with safety standards and company regulations.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
SMC
Dollar General
2016.12 - 2017.04
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Team Lead
Target
2006.04 - 2016.08
- Directed team operations to ensure exceptional customer service delivery.
- Spearheaded training and mentorship initiatives for new team members on company policies and procedures.
- Optimized inventory management processes to improve stock levels and reduce shrinkage rates.
- Implemented process improvements to enhance workflow efficiency and reduce task turnaround times.
Education
High School Diploma - Required
Robert E Lee
Baton Rouge, LASkills
Opening and closing procedures
Customer service
Customer relations
Customer service management
Store opening and closing
Team leadership
Friendly and positive
Outstanding communication skills
Team leadership and coaching
Store merchandising
Cash management
Shift scheduling
POS systems
Goals and performance
Team building and leadership
Supply ordering
Store displays
Staff management
Timeline
Store Manager
Dollar General
2017.04 - Current
SMC
Dollar General
2016.12 - 2017.04
Team Lead
Target
2006.04 - 2016.08
High School Diploma - Required
Robert E Lee