Andrea Withers
Indianapolis,IN
Summary
Proven Certified Clinical Medical Assistant with a track record of enhancing patient care and streamlining workflow at Riley Hospital for Children. Expert in venipuncture and vital signs monitoring, demonstrating exceptional attention to detail and HIPAA compliance. Skilled in improving patient experiences and training staff, showcasing leadership and technical proficiency.
Overview
11
11
years of professional experience
Work History
Certified Clinical Medical Assistant
Riley Hospital for Children
2023.11 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Packaged and shipped specimens to central lab daily.
Certified Clinical Medical Assistant
IU Health University Hospital
2021.05 - 2023.10
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Performed venipuncture for blood sample collection, ensuring proper specimen handling and prompt delivery to the laboratory for analysis.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported patients through chemotherapy treatments by monitoring vital signs, administering medications as prescribed, and promptly addressing side effects or complications that arose during therapy sessions.
Certified Clinical Medical Assistant
Medix Staffing
2020.05 - 2020.05
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Addressed any patient concerns or inquiries regarding COVID-19 symptoms, referring them to appropriate healthcare professionals when necessary.
Document Processor
EDM Americas
2019.09 - 2020.04
- Conducted thorough quality checks on completed documents, maintaining an exceptional level of accuracy and attention to detail.
- Maintained strict confidentiality when handling sensitive information, adhering to company policies and regulations at all times.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Organized warehouse shelves and racks to maximize space utilization.
Pharmacy Technician
Express Scripts
2013.05 - 2019.07
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
Education
No Degree - Medical Assisting
Vincennes University
Vincennes, IN12.2020
GED -
Ben Davis High School
Indianapolis, IN06.2010
Skills
- HIPAA Compliance
- Immunization Administration
- Venipuncture Expertise
- Vital signs monitoring
Timeline
Certified Clinical Medical Assistant
Riley Hospital for Children
2023.11 - Current
Certified Clinical Medical Assistant
IU Health University Hospital
2021.05 - 2023.10
Certified Clinical Medical Assistant
Medix Staffing
2020.05 - 2020.05
Document Processor
EDM Americas
2019.09 - 2020.04
Pharmacy Technician
Express Scripts
2013.05 - 2019.07
No Degree - Medical Assisting
Vincennes University
GED -
Ben Davis High School
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