Andrea Womack
Durham,NC
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
7
7
years of professional experience
Work History
Practice Manager
Royal Oak Dental Group
Durham, NC
10.2020 - Current
- Oversaw accounting, budgeting, and financial reporting.
- Trained interns and newly hired team members on office procedures and computer system.
- Developed close working relationships with front office and back office staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Practice Manager
Smileplicity
Raleigh, NC
06.2020 - 10.2020
- Trained interns and newly hired team members on office procedures and computer system.
- Consulted with healthcare professionals on business decisions.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Insurance Verification Specialist
Bull City Smiles Cosmetic & Family Dentistry, Debora Bolton DDS
Durham, NC
03.2018 - 06.2020
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
- Verified client information by analyzing existing evidence on file.
- Posted payments to accounts and maintained records.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
Education
Certification - Medical Administrative Assistant
Durham Technical Community College
Durham, NC06.2017
Skills
- File and record management
- Electronic health records
- Referral Management
- Policy and Procedure Development
Timeline
Practice Manager
Royal Oak Dental Group
10.2020 - Current
Practice Manager
Smileplicity
06.2020 - 10.2020
Insurance Verification Specialist
Bull City Smiles Cosmetic & Family Dentistry, Debora Bolton DDS
03.2018 - 06.2020
Certification - Medical Administrative Assistant
Durham Technical Community College
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