Andrea Yasui
Chicago,IL
Summary
Communications professional with proven track record of driving impactful messaging and brand consistency. Strong ability to collaborate with teams, adapt to changing needs, and deliver results. Reliable team player with keen sense for strategic communication and audience engagement.
Overview
6
6
years of professional experience
Work History
Communication Coordinator
Chicago Transit Authority, CTA
Chicago, IL
01.2022 - Current
- Developed and generated alert and restoration updates to enhance service communication for CTA personnel and the public.
- Communicated planned service changes and elevator statuses to customers through web postings, emails, and transit trackers.
- Conducted weekly audits of public address system to ensure optimal functionality.
Service Desk Supervisor
Menards
Dolton, IL
05.2020 - 01.2022
- Oversaw daily operations of service desk to ensure efficient issue resolution.
- Assisted with billing processes and payment collection. Supported rental operations by managing vehicle check-ins and check-outs. Facilitated toll transactions for customers.
- Facilitated order placement and pickup processes for contractors.
Education
Associate of Arts -
Harold Washington College
Chicago, IL05.2014
Skills
Web content management
Internal communications
Timeline
Communication Coordinator
Chicago Transit Authority, CTA
01.2022 - Current
Service Desk Supervisor
Menards
05.2020 - 01.2022
Associate of Arts -
Harold Washington College